At the Kempinski Hotel Shanghai, we pride ourselves on offering our guests a memorable experience. Our helpful staff possess the ability to offer our guests a personalised service. While all of our staff are trained to assist guests, there is no person better positioned to listen to your requests than our Lady in Red.
The 'First Lady' of Kempinski hotels, the Lady in Red is your go-to friendly face, welcoming guests and helping with client's needs. She will assist you with anything you need to ensure that your stay is effortless and enjoyable. To be introduced to your Lady in Red, please contact the Concierge.