"Positive: Very confortable beds. Good situation not far from metro entrance. Nice swimming pool. Concierge is great: can organise train tickets and you can get ..."
- Charlotte from CH
"This hotel is very good .clean , view"
"Stay was Great. Only issue was internet but executive suite and buffet upstairs was 5 star !!!"
"Positive: Very kind and open minded staff at reception."
- Urs from CH
"Positive: Business package was excellent- light snacks and drinks both afternoon and early evening. Great internet facilities. Staff were superb throughout the ..."
- Paul from GB
- PT Chen
"The front desk was very accommodating and upgraded me for free to the executive floor since I had requested a double but was sold out. Only the Executive floor ..."
- Jay from PH
- Ann from AU
"Nice contemporary hotel in Pudong. Good service and would be happy to return."
- Eric Freeman
"Its a very cozy room. Its big enough to provide high level of privacy. The toilet is also big enough so you wont feel stressed when taking a bath or shower. The..."
- Kok Hin Jason from HK
"They ran out of rooms with queen beds as we had requested in our reservation when we checked in, so they bumped us up to a suite. The bund/Huangpu river could b..."
- Julian from US
Kempinski Guest Survey
Grand Kempinski Hotel Shanghai
- Kempinski Guest Survey
"Positive: Good staffs, nice swimming pool, night view from the room."
- Jinhee from CN
"Positive: Good service nice food and very helpful staff."
- Peter from NZ