Burj Rafal Hotel Spa

Spa Etiquette
DRAW ON THE ENERGY OF THE CITY
Burj Rafal Hotel Spa

Please take a few moments to consider the following information before making a reservation at the Resense Spa.

Reservations

We strongly suggest that guests book an appointment in advance to ensure their preferred times are available. Walk-in guests are certainly welcome, but appointments are subject to availability.

To make a reservation from your room, please call 7740. If you are calling from outside of the hotel, please contact us on +966 11 511 7775.

Minimum Age

Visitors must be at least 16 years old to enjoy any of the spa treatments or to make use of the wet areas.  

Late Arrivals & Cancellations

Please be aware that arriving late for your appointment may result in a reduction to your treatment time, as a courtesy to our next guest. If you are unable to make your appointment, we ask you to kindly provide us with a minimum notice of six hours. If you fail to cancel your appointment within this time the full price of your treatment will be charged.

Your Health

If you are suffering from any medical conditions, allergies or injuries that could possibly effect your experience at the spa, please alert our staff. Don’t hesitate to contact our spa professionals prior to your appointment if you have any concerns.

Spa Experience

We recommend that guests arrive to their scheduled appointments early, in order to make the most of the facilities available at the Resense Spa and to guarantee that their entire appointment is enjoyed.

The spa will provide guests towels, slippers, shower caps and any other amenities that are required. Guests will be properly draped for ensured privacy during all treatments.  

The Private Lounge

After your treatment, we invite and encourage our guests to take a few moments to rest and relax in our private lounge before heading back out to the bustling city of Riyadh.

Gift Certificates

Our gift certificates make a wonderful gift, perfect for any special occasion. Please enquire at the spa reception for details and purchase.

Kempinski
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