Burj Rafal Hotel Spa

Spa Etiquette
Burj Rafal Hotel Spa


Advanced booking is highly recommended to ensure preferred times are available, particularly if you decide to visit us a number of times during your stay. All walk-in guests are welcome and the reservations are subject to availability. To make a reservation from your guest room, call 7740, If you wish to book for the spa from outside the hotel please contact us on +966 11 511 7775.

Minimum Age

The minimum age for spa treatments and use of the wet areas is 16.

Lateness & Cancellation Policy

Please be aware that your late arrival may result in a reduction of treatment time as a courtesy to our next guest. We kindly ask our guests to give a minimum of six hours notice for cancellations. With fewer than six hours notice you will be charged the full price.

Your Health

Please advise us of any health conditions, allergies or injuries that could affect your experience or use of the spa facilities.

Gift Certificates

Our gift certificates make a wonderful gift for any special occasion. Please enquire at the spa reception for details and purchase.

Spa Experience

To make the most of your spa experience and support the benefits of your treatment, we recommend that you allow extra time prior to your scheduled time to enjoy the facilities. For your convenience the spa will provide towels, slippers, shower caps and all amenities required for use during your visit. During all experiences, you will be properly draped for ensured privacy.

The Private Lounge

As your treatment benefits both body and mind, we invite and encourage you to rest after your experience to ensure that you gain the full benefit.

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