Concierge Services

Word Class Luxury

Efficient service is at your disposal around -the-clock to provide meticulous attention to any activity you wish to accomplish. Whether it's restaurant reservations, a special trip, or just an inquiry about the calendar of events, our concierge team is gladly at your disposal to make it happen


Available around the clock, our multilingual concierge team is glad to carry out a variety of services to make your stay with us even more comfortable:

  • Travel tours bookings and special arrangements 
  • Transportation provision
  • Entertainment arrangements and bookings
  • Restaurant suggestions and reservations 
  • General visitor information 
  • Courier services


Burj Rafal Hotel Kempinski Concierge team takes pride in knowing Riyadh by the heart. For restaurant reservations and fresh entertainment ideas, our Concierge team knows all the best of venues and are a phone call away from making it happen.

For more information, call +966 11 5117777 or email

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