Guest Reviews

  • "Positive: Staff at receiption very prof. Negative: Quality of food needs to improve espitialy with the high prices. Housekeeping call attendant needs to improve..."
    - Esam from SA
  • "Positive: All thinks. Negative: Nothing at all"
    - Alwuqayan from KW
  • Kempinski Guest Survey

    10/08/2016
    Burj Rafal Hotel
    ""I liked everything. I have some feedback on small things. 1-the water hose in the room toilet has a very high water pressure; you may want to solve this asap. ..."
    - Kempinski Guest Survey
  • "Positive: Reception staff Rameez was very polite upon checkout. Thanks to him. Negative: Everything good"
    - Sameer from SA
  • "Positive: I really enjoyed my stay at one of the newest 5-star hotels of Riyadh. The staff were extremely polite and helpful. The room's dynamics is great and t..."
    - Muhammad from SA
  • "Positive: The reception staf was excellent and helpful The spa center was perfect. Negative: -"
    - Aboud from SA
  • "Positive: Everything is very perfect."
    - Haifa from SA
  • "General guest comments: Excellent services. Excellent site. Welcome Excellent Likelihood to Return: 6 Likelihood to Recommend Property: 6 Likelihood to Recommen..."
    - Guest

  • 19/01/2015
    Burj Rafal Hotel
    "Positive: clean nice suits the rafal suit is so nice the small rooms are just fine"
    - talal A. from SA
  • "Positive: The friendly staff The rate The free wifi The room is clean and has nice interior design. Negative: No kettle available in deluxe rooms. I could not m..."
    - Hasan from KW
  • "Positive: Nice hotel."
    - Turki from SA
  • "Positive: Very friendly staff, responding very fast, and so helpful. Cleanliness EXCELLENT."
    - Anfal from KW
  • "General guest comments: Dear Sir, I wish all the luck for you and your hotels. and i hope if i have anther chance to stay in Rafal Hotel Kempinski and your ot..."
    - Guest
  • "N/A"
    - Abdul from SA
  • "N/A"
    - Faisal from SA

Kempinski
Processing your request...
Thank You For Your Patience

YOUR BROWSER IS NOT SUPPORTED

Please note that this website is optimised for Internet Explorer 10 and higher, as well as Google Chrome, Mozilla Firefox and Safari. To ensure that you are able to use our website to its full extent, we kindly ask you to upgrade your browser version, or select a different one. Thank you.