Guest Reviews

  • "Positive: Staff at receiption very prof. Negative: Quality of food needs to improve espitialy with the high prices. Housekeeping call attendant needs to improve..."
    - Esam from SA
  • "Positive: All thinks. Negative: Nothing at all"
    - Alwuqayan from KW
  • Kempinski Guest Survey

    Burj Rafal Hotel
    ""I liked everything. I have some feedback on small things. 1-the water hose in the room toilet has a very high water pressure; you may want to solve this asap. ..."
    - Kempinski Guest Survey
  • "Positive: Reception staff Rameez was very polite upon checkout. Thanks to him. Negative: Everything good"
    - Sameer from SA
  • "Positive: I really enjoyed my stay at one of the newest 5-star hotels of Riyadh. The staff were extremely polite and helpful. The room's dynamics is great and t..."
    - Muhammad from SA
  • "Positive: The reception staf was excellent and helpful The spa center was perfect. Negative: -"
    - Aboud from SA
  • "Positive: Everything is very perfect."
    - Haifa from SA
  • "General guest comments: Excellent services. Excellent site. Welcome Excellent Likelihood to Return: 6 Likelihood to Recommend Property: 6 Likelihood to Recommen..."
    - Guest

  • 19/01/2015
    Burj Rafal Hotel
    "Positive: clean nice suits the rafal suit is so nice the small rooms are just fine"
    - talal A. from SA
  • "Positive: The friendly staff The rate The free wifi The room is clean and has nice interior design. Negative: No kettle available in deluxe rooms. I could not m..."
    - Hasan from KW
  • "Positive: Nice hotel."
    - Turki from SA
  • "Positive: Very friendly staff, responding very fast, and so helpful. Cleanliness EXCELLENT."
    - Anfal from KW
  • "General guest comments: Dear Sir, I wish all the luck for you and your hotels. and i hope if i have anther chance to stay in Rafal Hotel Kempinski and your ot..."
    - Guest
  • "N/A"
    - Abdul from SA
  • "N/A"
    - Faisal from SA

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