Spa Etiquette

Kempinski The Spa
at Kempinski Hotel Muscat
Spa Etiquette

Health Concerns

Please advise us of any health conditions, allergies or injuries that could affect your treatments or use of the spa facilities.

Spa Experience

To make the most of your spa experience and support the benefits of your treatment, we recommend that you arrive minimum 15 minutes before your scheduled time to enjoy our inviting wellness area. For your convenience, the spa will provide towels, slippers, shower caps and all amenities required for use during your visit. During all treatments, you will be properly covered to ensure your privacy.

Relaxation Rooms

As your treatment continues to benefit both body and mind, we invite you to rest and recuperate in our relaxation rooms. Stay for as long or as little time as you like.


Please allow us to assist you in selecting suitable services for this special time. We recommend that you check with your physician first.


Advanced booking is highly recommended to ensure preferred times are available, particularly if you choose to enjoy multiple bookings during your stay. The spa provides walk-in bookings based on availability. To make a reservation from your guest room, please call the spa reception on 5050.

Minimum Age

The minimum age for Spa treatments and the usage of the fitness area is 16 years.

Gift Certificates

Gift certificates make a wonderful present for any special occasion. Please call or personally inquire at the Spa reception for details and purchase, or directly buy online on our website.

Lateness & Cancellation Policy

Please be aware that your late arrival may result in a reduction of treatment time as a courtesy to our next guest. We kindly ask our guests to give a minimum of 4 hours notice for cancellations. Less than 4 hours notice, you will be charged 100% of your treatment.

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