Spa Etiquette

A Place to relax
at Kempinski The Spa

Please respect the quiet and privacy of other guests. It is recommended that you leave valuables in your guest room safe. The spa does not assume liability for anyvaluables. We kindly request that you refrain from using mobile phones, cameras and other technical devices.

Gift Certificates

Our gift certificates make a wonderful gift for any special occasion. Please enquire at the spa reception for details and purchase.

Health Concerns

Please advise us of any health conditions, allergies or injuries that could affect your treatments or use of the spa facilities.

Lateness & Cancellation Policy
Please be aware that your late arrival may result in a
reduction of treatment time as a courtesy to our next
guest. We kindly ask our guests to give a minimum
of 24 hours notice for cancellations. With fewer than
24 hours notice you will be charged for 100% of your
treatment. If appointments are reserved before arrival
at the hotel, the spa cancellation policy follows that of
your hotel reservation.
Lateness & Cancellation Policy

Please be aware that your late arrival may result in a reduction of treatment time as a courtesy to our next guest. We kindly ask our guests to give a minimum of 24 hours notice for cancellations. With fewer than 24 hours notice you will be charged for 100% of your treatment. If appointments are reserved before arrival at the hotel, the spa cancellation policy follows that of your hotel reservation.

Minimum Age

The minimum age for spa treatments and use of the gym and spa area is 16 years. Relaxation Lounge. As your treatment continues to benefit both body and mind, we invite you to rest and recuperate in our relaxation room. Stay for as long or as little as you like.

Relaxation Lounge

As your treatment continues to benefit both body and mind, we invite you to rest and recuperate in our relaxation room. Stay for as long or as little as you like.

Reservations

Advanced booking is highly recommended to ensure preferred times are available, particularly if you choose to enjoy multiple bookings during your stay. The spa provides walk-in bookings based upon availability. To make a reservation from your guest room, call the spa reception on 1700.

Spa Experience

To make the most of your spa experience and support the benefits of your treatment, we recommend that you allow extra time prior to your scheduled time to enjoy our inviting spa area. For your convenience the spa will provide towels, slippers, shower caps and all amenities required for use during your visit. During all treatments you will be properly draped for ensured privacy.

Kempinski
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