Best Rates Guarantee | Kempinski Hotels

10 REASONS TO BOOK DIRECT WITH KEMPINSKI

Best Rate Guarantee
EFFICIENT BOOKING EXPERIENCE
10 REASONS TO BOOK DIRECT WITH KEMPINSKI

For an easy and efficient booking experience, book directly with Kempinski, via kempinski.com, through the Kempinski mobile app, or your preferred travel professional, and benefit from the best rates and service.

BEST RATE GUARANTEE

Kempinski.com will always offer the lowest rates available, anywhere online, for its hotels. For more information on our best rate guarantee, please click here.

NO HIDDEN FEES

Kempinski will never charge hidden or booking fees and is completely transparent about the total cost of your hotel stay.

INSTANT BOOKING CONFIRMATION

Your reservation is immediately entered in our reservation system and confirmed to you via email. You do not need to worry about delays or information lost between intermediaries. Enjoy access to our dedicated reservations team, who will answer any questions about your reservation and upcoming stay.

SIMPLE CHANGES AND CANCELLATIONS

Modify or cancel your reservation in a quick and easy way, on kempinski.com, should the terms and conditions of your reservation allow you to do so. Unlike third-party intermediaries, most of our rates offer free-of-charge cancellations and modifications.

KEMPINSKI DISCOVERY BENEFITS

Book direct to benefit from preferential member rates and receive room-night credits towards the KEMPINSKI DISCOVERY Loyalty Programme. As a member of our Loyalty Programme, we will offer you exclusive benefits and recognition, and ensure your stay with us is especially comfortable and uniquely memorable. For more information, please click here.

PERSONALISED STAY EXPERIENCE

Enjoy a personalised experience before, during and after your stay in any of our hotels. Booking directly with Kempinski will allow you to update your stay preferences and select add-on packages from our impressive range of special treatments. We will always do our best to remember your preferences on your next stay with us.

SECURE AND SEAMLESS TRANSACTIONS

Kempinski.com utilises an industry-leading reservation system, automatically encrypting all personal information before being transmitted online. Kempinski is GDPR and PCI compliant so you can rest assured that your personal and payment data are safe. For more information on our privacy policy, please click here.

ACCESS TO ALL ROOM AND SUITE CATEGORIES

Enjoy access to all our room and suite categories, with real-time availability inventory, providing you with the most detailed and up-to-date information and images. Kempinski.com provides information about our destinations and what-to-do and see, during your stay with us.

EXCLUSIVE OFFERS

Besides the preferential rates for KEMPINSKI DISCOVERY members, benefit from a full range of exclusive packages and private offers.

FREQUENT FLYER PROGRAMMES

In addition to your KEMPINSKI DISCOVERY member tier nights, when booking directly with Kempinski, you will also have the chance to earn miles with our Airline partners.


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