Best Rate Guarantee Claim Form

Kempinski guarantees that will always offer the lowest rates available anywhere online for its hotels. If you’ve found a lower rate, please fill out the form below within 24 hours of completing your reservation on

Personal Details
Kempinski Reservation Details
Competing Rate Details
Please attach at least one screenshot of the offer found on the other site, clearly showing the date, hotel, room type, the number of guests and the price offered.

Please be reminded that all claims must be made within 24 hours of completing a reservation on
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