Turkish Airlines Miles&Smiles

Airline Partner of Kempinski Hotels
Special Benefits
Turkish Airlines Miles&Smiles

A world of privileges in the skies. Turkish Airlines' frequent flyer program Miles&Smiles offers a whole host of benefits. As a Miles&Smiles member, you'll earn Miles on Turkish Airlines and Star Alliance member airline flights. In addition to this, you can earn Miles when purchasing services from our program partners, like hotel booking, car rental, healthcare, training and insurance, as well as when you shop at the Shop&Miles store. You can also earn Miles when you shop with your Miles&Smiles credit card.

Members of the Turkish Airlines Miles&Smiles are offered 500 miles per eligible stay on presentation of their card at participating Kempinski Hotels.




  • Reservations should be made directly with Kempinski Hotels on kempinski.com or by emailing or calling the hotel’s reservation team.
  • Miles&Smiles members will receive 1,000 award miles on qualified stays with eligible rates at participating Kempinski Hotels.
  • Members must request for the miles at the time of check-in, and mention their membership number, to qualify for this offer.
  • Members who fail to provide their membership number prior to or during their hotel stay will have six months after the check-in date to submit a retroactive claim for Miles&Smiles award miles. It may take four to six weeks for the Miles&Smiles award miles to be credited to your account. In case of any problems, members can contact the hotel with their receipt.
  • Miles&Smiles members who are also KEMPINSKI DISCOVERY members can earn both Miles&Smiles award miles and enjoy the KEMPINSKI DISCOVERY benefits during their stay. The room upgrade benefits are non-combinable. Not valid in conjunction with any other programme, offer or certificate.
  • Please regard the respective blackout promotional dates, opening dates and booking conditions of each hotel.

  • A “Qualified Stay” shall mean one hotel stay limited to one room per member for one or more consecutive nights at an “Eligible Rate” at the same participating hotel property regardless of the number of times the customer checks in or checks out during that stay.
  • An “Eligible Rate” is any hotel published room rate, including but not limited to the Kempinski corporate or individual hotel’s website rates, promotional and package rates, contracted corporate rates, etc. The following rates do not fall within the definition of Eligible Rates: Online travel agent rates, airline employee or crew rates, Travel agency employee rates, Kempinski staff or family discount rates, any complimentary, free or barter night stays, any stays in connection with gift certificates or other awards or vouchers/airline interrupted-trip vouchers, tour operator rates, tour groups, incentives and conferences.
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