Spa Etiquette

Ultimate Relaxation
Hotel Atlantic Kempinski
Spa Etiquette

In order to ensure peace and relaxation for all our guests, we kindly ask you to respect the following spa etiquette...

Access to the Energy Clinic Spa, including the indoor pool, Finnish sauna, infrared sauna, fitness centre and locker rooms, is complimentary to all hotel guests. Bathrobes, towels and slippers are provided in your hotel room, as well as in the spa area. For relaxation and privacy for you and other guests, please keep noise levels to a minimum and switch off mobile phones and other electronic devices.

We recommend booking your spa treatments in advance. You can book your treatment directly at the Energy Clinic spa reception via email to or by calling us at +49 (0) 40 2888 846. From your hotel room, simply dial the extension 846. The operating hours are Monday to Saturday from 7:00 to 22:00 and Sundays and holidays from 8:00 to 20:00.

Health Condition
For our spa team to provide you the ultimate spa experience, we kindly as you to advise us about any injuries, allergies or other health concerns prior to your treatment.

Cancellation Policy
If you must change or cancel your appointment, please notify us at least 24 hours in advance of the treatment time to avoid being charged.

Age Requirements
To guarantee a tranquil ambience, guests must be above 16 years of age to enter the spa and fitness centre. Children under the age of 16 years can use the indoor pool only when accompanied by their parents.

To book your Spa treatment online click here. For further information, please contact us by email or call us on +49 (0)40 2888 846.

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