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Should you not find the answer to your question here, please contact us directly via E-Mail email@example.com or call us +49 (0)40 2888 0.
Pets are accepted in our Hotel for a surcharge. Your dog is greeted with its own bed, food bowl, towel and personal map featuring the best parks in Hamburg. We also feature a dog menu in all rooms and suites. The cost per day, per dog is EUR 39.
Please do not hesitate to approach us if you need assistance walking your dog.
We have three room disabled-friendly rooms available which are specially adapted so if you need one, please speak to our reservations or front office team.
Our buffet breakfast is served daily in the Atlantic Alstersalon to a price of EUR 35 per person, per day.
The opening hours are:
Monday to Friday from 6:30 am – 10:30 am
Saturday to Sunday from 7:00 am – 12:00 noon
Check-in is at 3:00 pm local hotel time. Check-out is at 12:00 noon local hotel time.
No, the hotel does not feature smoking rooms. Smoking is allowed in the Smokers’ Lounge, which is located near the Atlantic Bar, which will reopen end of 2019.
Basic Internet access is available for free in all rooms and suites, as well as in all public areas of the Hotel. A higher bandwidth Internet is available for EUR 3 per day.
Our Presidential Suite can also include two extra beds and accommodate up to four persons. The Presidential Suite can be connected to a Deluxe Suite with Lake View and a Superior Room to reach a size of 245 sq m (2,637 sq ft).
Up to 12 years old - EUR 35
From 12 years old - EUR 70
Yes. Once you have booked your stay with us, we will send you a reservation confirmation.
For further information, please contact our reservation team by email: firstname.lastname@example.org or phone: +49 40 2888 817.
The International Airport Hamburg-Fuhlsbüttel is located 12 km (7.5 mi) north of the city. The approximate driving time is 20 minutes and the approximate cost is EUR 30-35.
Our concierge would be more than happy to schedule a limousine transfer to pick you up from the International Airport Hamburg-Fuhlsbüttel. The approximate cost for two persons to the Hotel is EUR 145.
You can also reach the Hotel using the public transportation. From Terminal 1 or 2, take the S-Bahn train in the direction of Blankenese and exit at the Hamburg Main Central Station. From there, it is only a short walk to the Hotel. The S-Bahn train to the Main Central Station takes approximately 24 minutes and costs EUR 3.30 per person. Tickets can be bought at the airport.
Public parking is available around the Hotel. You can also park your car in our secure parking garage. The cost per day is EUR 35. Please pull up to the main entrance and we will park your car for you in our secure garage.
Hotel Atlantic Kempinski is situated close to the Hamburg Central Train Station. You can reach the Hotel either by car, train or bus.
The currency in Germany is the Euro. You can exchange your money at any time with our reception team.
Yes, the hotel has connecting rooms available. The Deluxe Double Rooms can be connected with one another. You also have the option to connect a Superior Suite with Lake View to a Deluxe Double Room, a Superior Suite with Lake View to a Deluxe Suite with Lake View or a Deluxe Suite with Lake View to a Superior Room.
Should you wish to have a connecting room, please contact our reservations team and we will try our best to accommodate your request at email@example.com or +49 (0) 40 2888 817.
The indoor swimming pool and sauna located in the Energy Clinic are free to use for all Hotel guests. Various spa treatments and massages are available for a surcharge. The opening hours of the spa area are:
Monday to Saturday from 7:00 am – 10:00 pm
Sunday and holidays from 8:00 am – 8:00 pm
For more information, please contact +49 (0) 40 2888 846 or firstname.lastname@example.org.
The distance from the hotel to the Main Central Station is approximately 500 m (0.3 miles), about a seven-minute walk.
At the Neuer Wall or the Jungfernstieg, you will find every renowned international brand in terms of fashion, jewellery, art and interior design. Neuer Wall is located within 17 minutes’ walking distance from the Hotel and the U-Bahn metro station Jungfernstieg can be reached in only four minutes from the Main Central Station.
If you wish to have your very own and individual shopping experience, we can arrange it! Please also feel free to leave your shopping bags in the stores or boutiques. Our bellboy will collect them for you when you return to the hotel and bring them directly to your room.
The Hamburg Main Central Station, only seven minutes’ walking distance from the hotel features several different flower shops. Our concierge team will gladly organise a flower arrangement for you.
Please contact our concierge prior to your arrival with all details or approach the concierge desk during your stay.
The Hamburg Main Central Station has various cash machines. The distance from the hotel to the Main Central Station is approximately 500 m (0.310 miles), about a seven-minute walk.
Yes, we have various gift vouchers available. You can choose from an accommodation voucher, special event voucher or a culinary voucher. For more information please contact our Sales Team by calling +49 40 2888 801 or via email at email@example.com.