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Hotel Atlantic Kempinski Hamburg
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Should you not find the answer to your question here, please contact us directly via E-Mail hotel.atlantic@kempinski.com or call us +49 (0)40 2888 0.

Yes. Once you have booked your stay with us, we will send you a reservation confirmation.

For further information, please contact our reservation team. Email: reservations.atlantic@kempinski.com or phone: +49 40 2888 817.

Hotel Atlantic Kempinski is situated close to the Hamburg Central Train Station. You can reach the Hotel either by car, train or bus.

The currency in Germany is the Euro. You can exchange your money at any time with our reception team.

The International Airport Hamburg-Fuhlsbüttel is located 12 km (7.5 mi) north of the city. The approximate driving time is 20 minutes to reach the Hotel and the approximate cost is EUR 27.

Our concierge would be more than happy to schedule a limousine transfer to pick you up from the International Airport Hamburg-Fuhlsbüttel. The approximate cost for two persons to the Hotel is EUR 145.

You can also reach the Hotel using the public transportation. From Terminal 1 or 2, take the S-Bahn train in the direction of Blankenese and exit at the Hamburg Main Central Station. From there, it is only a short walk to the Hotel. The S-Bahn train to the Main Central Station takes approximately 24 minutes and costs EUR 3.10 per person. Tickets can be bought at the airport.

Public parking is available around the Hotel. You can also park your car in our secure parking garage. The cost per day is EUR 35. Please pull up to the main entrance and we will park your car for you in our secure garage.

Check-in is at 3:00 pm local hotel time.

Check-out is at 12:00 noon local hotel time.

Pets are accepted in our Hotel for a surcharge. Your dog is greeted with its own bed, food bowl, towel and personal map featuring the best parks in Hamburg. We also feature a dog menu in all rooms and suites. The cost per day, per dog is EUR 39.

Please do not hesitate to approach us if you need assistance walking your dog.

Our buffet breakfast is served daily in the Atlantic Alstersalon to a price of EUR 34 per person, per day. The opening hours are:
Monday to Friday from 6:30 am – 11:00 am
Saturday to Sunday from 7:00 am – 12:00 noon

Basic Internet access is available for free in all rooms and suites, as well as in all public areas of the Hotel. A higher bandwidth Internet is available for EUR 3 per day.

Yes, our Atlantic Business Centre is open 24 hours a day, seven days a week. In the quiet workspace, you will find a computer with Internet connection and a printer with copying functions. Should you need to scan a document, please do not hesitate to approach our reception desk for assistance.

Yes, the hotel has connecting rooms available. The Deluxe Double Rooms can be connected with one another. You also have the option to connect a Superior Suite with Lake View to a Deluxe Double Room, a Superior Suite with Lake View to a Deluxe Suite with Lake View or a Deluxe Suite with Lake View to a Superior Room.

Should you wish to have a connecting room, please contact our reservations team and we will try our best to accommodate your request at reservations.atlantic@kempinski.com or +49 (0) 40 2888 817.

No, we do not have family rooms in the hotel. Alternatively, we can offer a Superior or Deluxe Suite with Lake View with two extra beds for up to four persons. Please note: the suites have a separate living room and bedroom.

Our Deluxe Rooms and Deluxe Rooms with Lake View can each feature one extra bed.

Our Presidential Suite can also include two extra beds and accommodate up to four persons. The Presidential Suite can be connected to a Deluxe Suite with Lake View and a Superior Room to reach a size of 245 sq m (2,637 sq ft).

The indoor swimming pool and sauna located in the Energy Clinic are free to use for all Hotel guests. Various spa treatments and massages are available for a surcharge. The opening hours of the spa area are:
Monday to Saturday from 7:00 am – 10:00 pm
Sunday and holidays from 8:00 am – 8:00 pm

For more information, please contact +49 (0) 40 2888 846 or info@energyclinic.de.

No, the hotel does not feature smoking rooms.

Our Smokers’ Lounge is located near the Atlantic Bar.

The distance from the hotel to the Main Central Station is approximately 500 m (0.3 miles), about a seven-minute walk.

At the Neuer Wall or the Jungfernstieg, you will find every renowned international brand in terms of fashion, jewellery, art and interior design. Neuer Wall is located within 17 minutes’ walking distance from the Hotel and the U-Bahn metro station Jungfernstieg can be reached in only four minutes from the Main Central Station.

If you wish to have your very own and individual shopping experience, we can arrange it! Please also feel free to leave your shopping bags in the stores or boutiques. Our bellboy will collect them for you when you return to the hotel and bring them directly to your room.

The Hamburg Main Central Station, only seven minutes’ walking distance from the hotel features several different flower shops. Our concierge team will gladly organise a flower arrangement for you.

Please contact our concierge prior to your arrival with all details or approach the concierge desk during your stay.

The Hamburg Main Central Station has various cash machines. The distance from the hotel to the Main Central Station is approximately 500 m (0.310 miles), about a seven-minute walk.

Yes, we have various gift vouchers available. You can choose from an accommodation voucher, special event voucher or a culinary voucher. For more information please contact our Sales Team at +49 40 2888 207 or hamburg.sales@kempinski.com.

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