FREQUENTLY ASKED QUESTIONS
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Yes, a disabled room is available. Please ask for this room when making your reservation.
Breakfast is served from Monday to Friday from 6:00 to 11:00 and Saturday to Sunday from 6:00 to 11:00 at Restaurant EssTisch. The breakfast costs EUR 35 per person.
Please note that breakfast is subject to an inclusive rate only for the breakfast buffet at Restaurant EssTisch. The room service breakfast is always charged separately.
Check-in is from 15:00. We ask you to check out by 12:00 noon. An early check-in or late check-out is possible at an extra charge.
Yes, a total of five rooms are smoking rooms. Please specify your preference when making your reservation so that we can take this into account when you are given your room.
The possibility exists in all our rooms. For this we charge EUR 35 per night.
A taxi costs about EUR 35. Our concierge is happy to help you.
We offer over 350 parking spaces on our premises. The cost is EUR 12 per night.
Either by taxi (about EUR 35 | 15 minutes) or by public transport (about EUR 4 | 25 minutes). Our concierge team will be happy to assist you.
We recommend reserving a table in our restaurants.
We present the water show between April and September (subject to change) every evening several times on the lake.
Do I have to stay at the hotel to see the show?
No, everyone is welcome to experience our water show firsthand.
Yes, EUR 50 per person per day. This can either be deposited in cash or as a credit card authorisation. In this case, the credit card is not charged, but the amount is only reserved. After check-out, this reservation will be removed.
Do I have to provide a deposit if my overnight stay has already been paid in advance?
Yes, this is also for your own well-being, since you can write your bills (restaurant, bar, spa) to your room and pay them on departure.
Yes. We offer two charging stations for electric cars with 21 kWh and plug type 2.
For charging, we charge EUR 0.20 per kWh.