FREQUENTLY ASKED QUESTIONS
GET YOUR QUESTION ANSWERED
Please see below the frequently asked questions. For any further questions or wishes, please do not hesitate to contact us.
Our parking, which is controlled by a security service, costs EUR 10 per night.
The high-speed Wi-Fi is free of charge in all areas of the hotel. If you need a higher band-width, we offer the premium high-speed Internet with a surcharge (EUR 15 for 24 hours or EUR 35 for 72 hours).
Frankfurt airport is located 15 km from the hotel.
Yes, the hotel offers a free shuttle service from and to Frankfurt airport and runs daily from 7:00 to 21:30.
We offer one room for the handicapped and all areas are barrier-free and accessible.
We are happy to welcome hotel and external guests to all our restaurants and bars.
Unfortunately, it is not allowed. But from the second quarter of 2016, we will offer an indoor and heated outdoor pool in the SPA area.
It’s our pleasure to welcome your four-legged friends as well.
Please have a look at our Room Comfort Menu, where you can choose from a wide range of different types of pillows to enhance your stay.
You can arrive or depart by taxi, the free-of-charge airport shuttle or by public transportation. The nearest bus stop is only a two-minute walk from the hotel.