FREQUENTLY ASKED QUESTIONS
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Transit Visa is required by individuals entering the United Arab Emirates with the exception of British, French, Italian, German, Holland, Belgium, Luxembourg, Switzerland,Austria, Poland, Slovenia, Slovakia, Czech Republic, Hungary, Latvia, Estonia, Malta, Cyprus, Croatia, Romania, Bulgaria, Lithuania, Sweden, Norway, Denmark,Portugal, Ireland, Greece, Finland, Spain, Monaco, Vatican city, Iceland, Andorra, San Marino, Liechtenstein, USA, Australia, New Zealand, Japan, Brunei, Singapore, Malaysia, Hong Kong Citizens and Citizens of the GCC countries.
For nationalities not mentioned above, please feel free to contact us for further information:
Yes; we do arrange pick up and drop up from/to Dubai international airport/Hotel at a cost of 350 AED per way.
Early check-in and late check-out can be provided upon availability otherwise charges may apply
Check-in is at 3pm and check-out is at 12am
Valet parking is complimentary for all in-house guests, meeting and conference guests, and those guests dining in our restaurants and bar.
Pets are not permitted in the hotel.
Smoking is permitted only in designated public areas, suite balconies & K West Sports Bar.
Wi-Fi is complimentary throughout the hotel.
Upon check- in you must present a valid passport or national ID (GCC counties only) for all guests staying in the room. If you booked a room with us through a Travel Agency, check in vouchers must be presented at the time of check-in. If you availed a complimentary room with us using a voucher, the original voucher must be presented at the time of check-in.
As per the UAE law, occupants of a hotel room must be 21 years of age or above at the time of check-in, unless accompanied by a parent(s) or legal guardian.