FREQUENTLY ASKED QUESTIONS
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Here you will find what travelers have asked, with answers from Kempinski Hotel Ishtar Dead Sea.
Pets are not allowed on the property grounds.
The hotel offers the following accessible guest room features: wide doors, wheelchair accessible doors, lowered peepholes in doors, lowered light switches. Accessible bathroom: roll-in shower. Hotel general accessible features: restaurants are accessible, business center is accessible, meeting rooms and ballroom are accessible
Breakfast is served from Mon - Sun 7:00AM - 11:00AM. Breakfast is included in the room rate.
Standard Check-in: 3PM
Standard Check-out: 12PM
Early arrival can be arranged upon request only - it remains subject to hotel availability and there may be additional fees. Guests may access hotel facilities until the room is ready.
Late Check-out can be arranged upon request only - it remains subject to hotel availability and there may be additional fees.
Early Check-out can be arranged upon request only - it remains subject to hotel availability and there may be additional fees.
Yes the hotel offers smoking and non smoking rooms. Guest preference remains subject to hotel availability upon arrival.
Please note that Wireless Internet Connection - WiFi is free of charge in rooms and public areas on hotel grounds.
A maximum of 1 child 12 years of age and under, sharing room with a maximum of 2 adults, can stay free of charge.
A child's rollaway bed is complimentary for children 6 years of age and under. A rollaway bed for a child 6-12 years of age costs JOD 35.00 per room per night. A maximum of 1 rollaway bed per room or suite is permitted.
A baby crib is complimentary - a maximum of 1 baby crib per room or suite is permitted.
Unfortunately the hotel does not offer any assistance in terms of visa applications. We do, however, offer the necessary documents like a confirmation letter once the guest books a room with us.
The Dead Sea road is about 1 hour's drive from Amman, and about 45 minutes from Queen Alia International Airport. You may contact the concierge team at email@example.com to arrange your pickup.
A taxi usually costs between 30-35 JOD per ride.
Free private parking is possible on site (a reservation is needed). Parking is self-served and security-patrolled nightly.