FREQUENTLY ASKED QUESTIONS
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Here you will find what travelers have asked, with answers from Kempinski Hotel Ishtar Dead Sea.
Pets are not allowed on the property grounds.
The hotel offers accessible guest room feature: wide door, wheelchair accessible door, lowered peepholes in door, lowered light switch. Accessible bathroom: roll-in shower. Hotel general accessible features: restaurant accessible, business center is accessible, meeting room and ballroom is accessible.
Breakfast is served from Mon - Sun 7:00AM - 11:00AM. Breakfast is included in room rate.
Standard Check-in: 3PM
Standard Check-out: 12PM
Early arrival can be arranged upon request only - remains subject to hotel availability and there may be additional fee. Guests may access hotel facilities till the room is ready.
Late Check-out can be arranged upon request only - remains subject to hotel availability and there may be additional fee.
Early Check-out can be arranged upon request only - remains subject to hotel availability and there may be additional fee.
Yes the hotel offers smoking and non smoking rooms. Guest preference remains subject to hotel availability upon arrival.
Please note that Wireless Internet Connection - WiFi is free of charge in rooms and public areas on hotel grounds.
A maximum of 1 child 12 years of age and under sharing room with a maximum of 2 adults can stay free of charge.
Child rollaway bed is complimentary for child 6 years of age and under. rollaway bed for child 6-12 years of age costs JOD 35.00 per room per night. A maximum of 1 rollaway beds per room or suite is permitted.
Baby crib is complimentary - A maximum of 1 baby crib per room or suite is permitted.
Unfortunately the hotel does not offer any assistance in terms of Visa applications. We do, however, offer the necessary documents like a confirmation letter once the guest books a room with us.
The Dead Sea road is about 1 hours drive from Amman, and about 45 minutes from Queen Alia International Airport. You may contact the concierge team at firstname.lastname@example.org to arrange your pickup.
A Taxi usually takes between 30.00-35.00 JOD per ride.
Free private parking is possible on site (reservation is needed). Parking is self served. Security patrolled nightly.