Spa Etiquette

SPA Features & Treatments
Spa Etiquette

Please take the following points into consideration, prior to your next appointment.


 Advanced booking is highly recommended to ensure preferred times are available, particularly if you choose to enjoy multiple bookings during your stay. The spa provides walk-in bookings based on availability. To make a reservation from your guestroom, call the spa reception on 6225.

Minimum Age

The minimum age for spa treatments and use of the pool and wellness area is 16 years.

An adult must accompany children under 16 years old or they may not use the sauna or fitness center.

Spa Experience

To make the most of your spa experience and to support the benefits of your treatment, we recommend that you allow extra time prior to your scheduled time to enjoy our inviting wellness area.

For your convenience, the spa will provide towels, slippers, shower caps and all amenities required for use during your visit. During all treatments, you will be properly draped for ensured privacy.

Gift Certificates

Our gift certificates make a wonderful gift for any special occasion. Please enquire at the spa reception for details and purchases.

Health Concerns

Please advise us of any health conditions, allergies or injuries that could affect your treatments or use of the spa facilities.

Lateness & Cancellation Policy

Please be aware that your late arrival may result in a reduction of treatment time as a courtesy to our next guest. We kindly ask our guests to give a minimum of 12 hours’ notice for cancellations. With less than 12 hours’ notice, you will be charged the full price of your treatment.

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