Spa Etiquette

Ultimate Relaxation
Hotel Bristol
Spa Etiquette

Get to know all important information on your visit to the Bristol Spa in our Spa Etiquette. Enjoy reading and learn more about "How To Spa".

Bristol Spa Etiquette
The Etiquette takes care of everyones well-being during the stay at Bristol Spa. Please respect the rights and privacy of other guests, turn your mobile phone off or change the settings into silent. Kindly be informed that smoking is not permitted in any area of the spa.

Reservations for your Massage-Treatment
Our treatments are quickly fully booked - book your massage as early as possible, preferable before your arrival. Just let us know what time suits you best. We look forward to your call +49 (030) 8843 4600.

Before your treatment
To ensure you can relax fully, please make sure you arrive 10 minutes before your treatment. A suitable bathrobe can be found in your room, or alternatively will be provided to you along with bathing shoes and disposable undergarments. Your personal belongings can be left in the locker in the changing room.

Minimum Age
You must be 18 or older to enjoy our massage treatments.

Lateness & Cancellation
Out of consideration for those guests enjoying treatment straight after you, we kindly advise that lateness may lead to a shorter session at full charge.
Reservations may be cancelled at not charge up to 24 hours before treatment. In case of cancellation less than 24 hours before treatment or non-appearance, we regret that we will have to charge you the full price of the massage.

Massage in your Room
All our massages can also take place in your room for a 50% additional charge.

Allergies
If you suffer from allergies, simply let us know we will use neutral and scentless massage oil.

Your Health
If you suffer from any medical conditions, we suggest you refrain from using the sauna and steam rooms. If in doubt, please discuss with our spa professionals.

Personal Items
The well-being and the safety of our guests is very important to us, please be informed that the Bristol Spa accepts no responsibility for any damage or loss by means of theft, fire or any other cause whatsoever.

Refreshments
Our pool bar offers freshly made juices and smoothies as well as various snacks. Our staff happily shows you our menu.

Bristol Spa Gift Vouchers
If you want to make a present to someone special our Bristol Spa Voucher is always a good idea.
Please contact +49 30 8843 4730 or reservations.bristol@kempinski.com.

 

Kempinski
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