FREQUENTLY ASKED QUESTIONS
GET YOUR QUESTION ANSWERED
Please find all frequently asked questions by our guests and our answers below.
"There is no shuttle available however we can arrange a private transportation from/to airport."
"Yes, wireless internet access is free of charge and requires no password."
"Yes, Kempinski Hotel The Dome offers a wide range of publications online. With Pressreader.com website, our guests can enjoy about 5000 newspapers and magazines in 18 different languages on their laptops, readers and smart phones. Other than that, we have local printed newspapers in German and English."
"Certainly, however, please keep in mind that the room upgrade is subject to availability and maybe chargeable basis."
"Our guests are welcomed to keep their rooms on their departure day depending on the availability. Our front desk agent will assist you with alternative solutions upon your arrival."
"There are limited number of connecting rooms available in the hotel. Please contact email@example.com to request connecting rooms. Our team will do their best to accommodate your request."
"Yes, our Lady in Red will be delighted to assist you with wide variety of excursion programs that would fit your travel plans. Our car rental company is also available at the lobby area."
"There are three clay tennis courts in the hotel and our guests are welcomed to use it free of charge. We kindly ask you to make reservation with our our front desk where you can also provide tennis rackets and balls complimentary basis.
"The hotel is unable to provide a babysitter for the babies under 3 years old. If your loved one is older than 3 years old, we may arrange an associate with a 24-hour advance notice."