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Check-in time is 3:00 pm.

Check-out time is 12:00 pm.

Smoking is permitted only in designated public areas and in designated rooms.

Yes, when entering the guest details within the booking procedure it is possible to request the following options: Disabled access, smoking / none smoking room, adjoining/connected rooms.

Please note these requests are not guaranteed and remain subject to hotel availability upon arrival.

Reservations can be cancelled or amended free of charge up to 72 hours before the first day of your booking. If you cancel your reservation any later than that, you will be charged for the first night of your intended stay.

Early check-in and late check-out can be provided upon availability otherwise charges may apply.

Yes we do; some are free of charge and some are chargeable. For more information, please do not hesitate to contact us. For more information, please contact us on reservations.summerland@kempinski.com

Upon check- in you must present a valid passport for all guests staying in the room. If you booked a room with us through a Travel Agency, check in vouchers must be presented at the time of check-in. If you availed a complimentary room with us using a voucher, the original voucher must be presented at the time of check-in.

Wi-Fi is complimentary throughout the hotel.

Smoking is permitted only in designated public areas and in designated rooms.

Breakfast is included for those guests who have booked a room with a breakfast, or if the breakfast is already included within a package.

Yes, we have rooms equipped for people with a physical disability or mobility issue, including those in a wheelchair. These rooms are located close to the elevator, and offer disabled bathroom facilities enabling access for all, as well as other features within the room.

Baby cots, which are suitable for infants under 2 years of age and can be booked free of charge, subject to availability.

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