The spa environment is one of tranquility and relaxation. Please take the following points into consideration, prior to your next appointment.
Please advise us of any health conditions, allergies or in¬juries that could affect your treatments or use of the spa facilities.
To make the most of your spa experience and support the benefits of your treatment, we recommend that you arrive minimum 15 minutes before your scheduled time to enjoy our inviting welcome area. For your convenience, the spa will provide towels, slippers, shower caps and all amenities required for use during your visit. During all treatments you will be properly covered to ensure your privacy.
As your treatment continues to benefit both body and mind, we invite you to rest and recuperate in our relaxation room. Stay for as long or as little time as you like.
The minimum age for Spa treatments is 16 years.
Advanced booking is highly recommended to ensure pre¬ferred times are available, particularly if you choose to enjoy multiple bookings during your stay. The spa provides walk-in bookings based on availability. To make a reservation from your guest room, dial the spa button on your telephone to call the spa reception.
Our gift certificates make a wonderful gift for any special occasion. Please enquire at the spa reception for details and purchase.
LATENESS & CANCELLATION POLICY
Please be aware that your late arrival may result in a reduction of treatment time as a courtesy to our next guest. We kindly ask our guests to give a minimum of four (4) hour’s notice for cancellations. With fewer than four hour’s notice you will be charged for 100% of your treatment. If appointments are reserved before arrival at the resort, the spa cancellation policy follows that of your resort reservation.
Treatments are available from 9am to 8pm. Appointments outside these hours can be requested.
For reservations, please contact us by email on email@example.com or call us at +248 438 6660.