FREQUENTLY ASKED QUESTIONS
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Pets are not permitted in the hotel.
An international buffet breakfast is served at Le Vendôme Brasserie from 6.30 AM - 11:00 AM everyday. If it's not included in the room rate, the cost of the breakfast is AED 224 per person.
Check in is at 14:00, and check out is at 12:00 noon.
Yes, we have limited amount of smoking rooms.
Yes, free Wi-Fi access is available throughout the hotel.
A child rollaway extra bed is allowed for up to one additional child, aged 12 years old or under. We do not allow extra beds for adults.
A meter taxi form Abu Dhabi International Airport can cost approximately AED 80 or more.
Parking is available on-site and is free of charge for all our guests.
Emirates Palace is located at the end of the West Corniche Road adjacent to Marina Island. Guests can easily reach the hotel using a taxi or local transport. Emirates Palace also provides personalised limousine services. We will select one from our luxurious fleet of Mercedes or BMW limousines. Even a sea plane can be arranged for transportation for thrill seekers or those who like to make a distinctive entrance.
The local currency of United Arab Emirates is AED and currency can be exchanged at the hotel's reception.
The maximum occupancy for our Coral, Pearl and Diamond rooms is two adults and one child below 12 years of age. The maximum occupancy for our suites is two adults and two children below 12 years of age, or three adults.
As per the UAE law, occupants of the room must be 21 or above years of age at the time of check-in unless accompanied by a parent(s) or legal guardian.
We provide a babysitting service for our in-house guests. The charges are AED 50.00 per child per hour. For more information, please contact our Guest Relation Team on firstname.lastname@example.org or by calling +971 2 690 7108.
Yes, we do. There are two dedicated rooms furnished for guests with disabilities. A wheelchair is available upon request. Our lobby and floors are all accessible by lifts.
Smoking is permitted but only in designated areas.
Upon check-in, you must present a valid passport or national ID (GCC counties only) for all guest(s) staying in the room. If you booked a room with us through a Travel Agency, check-in voucher(s) need to be presented at the time of check-in.
Yes, we do take cash deposits (local currency & other foreign currencies such as GCC currencies, USD, EUR, AUD, CAD, CHF, GBP). Your stay can also be guaranteed by using a Visa, Master, American Express, JCB or Diners Club Card.
In respect of the local culture, please abide by our dress code inside the Palace, which is a smart casual clothing style or the traditional Arab national dress. Please kindly refrain from wearing shorts, Bermudas, Flip Flops, open shoes or any other skin-exposing garment.