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The Kempinski Hotel Bahia "HR & Training Conference 2017" a success

The Kempinski Hotel Bahia "HR & Training Conference 2017" a success

We were delighted to organise and host the "HR & Training Conference 2017" from the 25th to 29th September. This brought together 40 Human Resources professionals from the European hotels in the Kempinski Hotels Group, such as the Hotel Adlon Kempinski in Berlin, the Hotel Vier Jahreszeiten Kempinski in Munich and the Kempinski Hotel Corvinus.

The host of this important event was our Director of Human Resources and Training, Pedro Hidalgo. Also present were Marina Zapp, vice-president of Human Resources for the Kempinski Hotels Group, and Antony Shaw, corporate director of Training for the Kempinski Hotels Group.

The main theme of this conference was "Engagement", i.e. the dedication and commitment of employees to the organization. This goes beyond employee satisfaction, although as Hidalgo remarked, "without an optimum level of satisfaction there can be no engagement".

The participants benefited from an advanced level Engagement course taught by Gallup International. This excellent course dealt with important topics such as the development of HR subjects and concepts, as well as various training and talent development projects. It is important to point out that during the event innovative materials and programs for developing new e-learning processes were studied and evaluated, as well as the Market Leader in Human Resources and Training, to determine what would generate a greater impact on business, quality and service.

During the five-day event, an internal debate was generated where the keys for the improvement of internal processes were discussed. There was also time for productive and beneficial networking, which will help with the implementation of new Human Resources projects in the hotel group.

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