Guest Reviews.jpgtitle="Guest Reviews" />

Guest Reviews

Don't just take our word for it, see what our guests are saying about their experiences at Kempinski Hotels. We think that meeting our guests on social media is a wonderful way to listen to unsolicited feedback. And of course this feedback helps guide us at Kempinski, as we strive to create memorable journeys for our guests.

Share your opinion with us

  • "Positive: Awesome building and location. Negative: staff were the night shift as I arrived close to midnight and maybe tired so when I left after a very short n..." - Samuel from Switzerland
  • "Positive: Fantastic location and extremely helpful staff. Our room was spacious and well equipped. I liked the complimentary water in the room each day. We trea..." - Steven from United Kingdom
  • "Positive: Everything was great!." - Marko from Estonia
  • "Positive: 5 star treatment and service all the way Food was exceptional." - Donal from Ireland
  • "Positive: Personal approach. Professional staff. Location. Luxury with being overdone! Top class!. Negative: Everything perfect." - George from Netherlands
  • Kempinski Guest Survey

    14/01/2016
    Kempinski Hotel Cathedral Square Profile
    "Staff at Kempinski Vilnius are extremely welcoming and nothing is ever a problem" -
  • Kempinski Guest Survey

    14/01/2016
    Kempinski Hotel Cathedral Square Profile
    "Service was prompt, helpful, and cheerful. The accommodations were in excellent condition, and the food and drinks were reasonably priced for the quality. .This..." -
  • Kempinski Guest Survey

    14/01/2016
    Kempinski Hotel Cathedral Square Profile
    "The level of service from every person in every department was exceptional" -
  • Kempinski Guest Survey

    13/01/2016
    Kempinski Hotel Cathedral Square Profile
    "" -
  • "The best hotel in Lithuania. .staff and service perfect" - giuliano franceschini
  • Kempinski Guest Survey

    10/01/2016
    Kempinski Hotel Cathedral Square Profile
    "" -
  • Kempinski Guest Survey

    10/01/2016
    Kempinski Hotel Cathedral Square Profile
    "" -
  • Kempinski Guest Survey

    09/01/2016
    Kempinski Hotel Cathedral Square Profile
    "" -
  • Kempinski Guest Survey

    08/01/2016
    Kempinski Hotel Cathedral Square Profile
    "Very friendly and helpful staff, clean and comfortable rooms" -
  • Kempinski Guest Survey

    07/01/2016
    Kempinski Hotel Cathedral Square Profile
    "The hotel is in the heart of old town Vilnius and very convenient to walking to the major tourist sites. The hotel is very well appointed and the staff very acc..." -
  • "Positive: They spoil your kid with treats and surprises which makes it a perfect vacation for everyone!. Negative: The large pool was too cold." - Malin from Sweden
  • "Was so nice at the hotel facilities. Room and bed plus ambient was amazing" - LERMIT J from GB
  • "Stayed for two nights and experienced fantastic service. Everyone is very friendly and polite. Breakfast was great and the spa is lovely." - Ben C. from Sutton Valence, Maidstone
  • "Positive: Every single staff member I interacted with was very polite and helpful, and made my stay very comfortable." - Alexander from United Arab Emirates
  • "Great hotel, super friendly staff and really excellent service. I was impressed." - Frode Fleten from NO
  • "Really liked everything about this hotel" - Svein from NO
  • "Beautiful hotel and staff made you feel like you were a guest in their own home. The pool area was excellent with big sauna and steam room and the location was ..." - Jon from US
  • "Positive: Staff and breakfast." - Natalia from Russia
  • Kempinski Medallia Survey

    01/11/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: All the staff were excellent looking forward to returning
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Reco..." - Guest
  • "From Check in to check out the customer service was immaculate. The rooms were large and very comfortable.
    Faultless." - Zena from norwich
  • Kempinski Medallia Survey

    30/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: staff like, Egle, nirenge, tadas, ochra,simona, the gym staff and house keeping like inga. the GM are brilliant.I would like to go back..." - Guest
  • Kempinski Medallia Survey

    30/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: We found one of the restaurant staff rather aloof and unfriendly but otherwise everyone was brilliant, particularly the man who checked ..." - Guest
  • Kempinski Medallia Survey

    29/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Everybody was very nice
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    29/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    29/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Special thanks to Lady in Red
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    29/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Staff went out of their way to ensure that we were well taken care of
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likeli..." - Guest
  • Kempinski Medallia Survey

    29/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    28/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Everything was excellent, just one taxi ordered through reception failed to come as agreed after 30 minutes delay we took another one. O..." - Guest
  • Kempinski Medallia Survey

    28/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Everyone was wonderful and the coffee at the goodbye was so thoughtful and appreciated!
    Likelihood to Return: 6
    Likelihood to Recommend ..." - Guest
  • "Great hotel with exquisite restaurant. Don't miss the breakfast buffet and make sure you try the desserts menu in the evening." - Thomas from GB
  • Kempinski Medallia Survey

    27/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    27/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: The only thing that I did not like during my stay was yhe EXTREMLY dangerous slippery (wet) floor around the swimming pool at the spa ar..." - Guest
  • Kempinski Medallia Survey

    27/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Really a great stay! Several staff members and actions exceeded expectations, e.g. a bottle of sparkling wine and a peanut/cheese platte..." - Guest
  • Kempinski Medallia Survey

    27/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    27/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Overall excellent
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    27/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: There was one or two things that can be better BUT everything was perfect because of staff and one emediately forgets those one or two t..." - Guest
  • Kempinski Medallia Survey

    27/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Really excellent facilities and customer care. All staff so v helpful
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likeli..." - Guest
  • Kempinski Medallia Survey

    26/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    26/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: WE CAME FOR A STUDY AND SPECIAL PURPOSE JEWISH TOUR WITH RABBI KATZ AND ROBERT BROZIN. YOUR STAFF ALL WENT OUT OF THEIR WAY TO ASSIST US..." - Guest
  • Kempinski Medallia Survey

    26/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: The airport pickup on arrival was extremely pleasant, the driver was very helpful & the reception team were very welcoming
    Likelihood to..." - Guest
  • Kempinski Medallia Survey

    26/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: The dorman in the Loby was very kind man, he helped me alot with information about the city
    Likelihood to Return: 6
    Likelihood to Recomm..." - Guest
  • Kempinski Medallia Survey

    25/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    24/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    23/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: It is always a pleasure to stay with you, doing my best to sell in more Scandinavian groups :) Only one remark - the shampoo and conditi..." - Guest
  • Kempinski Medallia Survey

    23/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: The staff at Kempinski Vilnius are extremely professional. The service is brilliant not being "too much". There is nothing you could do ..." - Guest
  • Kempinski Medallia Survey

    23/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 4
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    23/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    22/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    22/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    21/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: We stay in very many hotels and this is right up there as one of the best. Fantastic check-in and beautiful room, good bar and bar food..." - Guest
  • Kempinski Medallia Survey

    20/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Best hotel in Vilnus! I like it very much and stay not last and past time) Recommend everybody!
    Likelihood to Return: 6
    Likelihood to Re..." - Guest
  • Kempinski Medallia Survey

    20/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    20/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    20/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Restaurant recommendations given by the dark haired Young lady behind the spa desk. Excellent!
    Likelihood to Return: 6
    Likelihood to Rec..." - Guest
  • Kempinski Medallia Survey

    19/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: We where enterly satisfayed. We also was lucky for the free parking. (Which is limited)
    Likelihood to Recommend Property: 6
    Likelihood t..." - Guest
  • Kempinski Medallia Survey

    19/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    19/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Everything was fine.
    Likelihood to Return: 5
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    19/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Really professional and friendly staff feeling athome
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommen..." - Guest
  • Kempinski Medallia Survey

    19/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    19/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: -
    Likelihood to Return: 5
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    19/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    18/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Overall an excellent experience.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    18/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: ,
    Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • "Good service, convenient location , beautiful view, nice room, excellent restaurant! Recommend." - Kseniya Makaeva Akulova
  • Kempinski Medallia Survey

    17/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    16/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Extremely satisfied with all customer service, amenities, etc. However, certain light switches/outlets in the room and bathroom did not ..." - Guest
  • Kempinski Medallia Survey

    16/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: We had a wonderful stay at the Kempinski Catherdal Square Hotel, and will return soon. The only thing where we would suggest some change..." - Guest
  • Kempinski Medallia Survey

    16/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: The bathroom did not have a shower, only a bath tub. Would like a shower in every room of the hotel.
    Likelihood to Return: 6
    Likelihood..." - Guest
  • Kempinski Medallia Survey

    16/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: 
    Likelihood to Return: 6
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    16/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    15/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Overall this was one of the best hotels i have ever stayed in.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to..." - Guest
  • "The greatest level of service, the attention to the details and such a lovely welcome. A place to come back!" - Monika Li
  • Kempinski Medallia Survey

    15/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: It was very heartful to stay in the hotel. Everyting was intime, and of high quality.
    Likelihood to Return: 6
    Likelihood to Recommend Pr..." - Guest
  • Kempinski Medallia Survey

    15/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Fantastic service from all staff we dealt with. One of the best hotels we have stayed in - will definitely be back when England play Lit..." - Guest
  • Kempinski Medallia Survey

    15/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: My wife and I very much enjoyed our stay. The quality of the accommodation and staff was very high. We will definitely stay at the Kempi..." - Guest
  • Kempinski Medallia Survey

    14/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    14/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Absolutely fantastic service from every member of staff. If we searched all year we could not find a single fault with any member of the..." - Guest
  • Kempinski Medallia Survey

    13/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: I would love to have more vegan options for breakfast like different spreads for bread (hummus, baba ganoush or similar), vegan pancakes..." - Guest
  • Kempinski Medallia Survey

    13/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: lesec - very good organised all our stay and tour
    Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend K..." - Guest
  • Kempinski Medallia Survey

    13/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Our flight was significantly delayed and there were additional delays as we got through passport control and baggage pickup, so we were ..." - Guest
  • Kempinski Medallia Survey

    13/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Valet service was great and everyone at the hotel in general was friendly. Bar staff also very friendly and drinks were good.
    Likelihood..." - Guest
  • "Positive: All members of the staff were very friendly and helpful, housekeeping was very helpful getting some baby items for us (they even provi..." - Erika from USA
  • "Positive: Excellent location, very professional and friendly service. The Spa is great." - Booking.com User from Finland
  • Kempinski Medallia Survey

    12/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: No recommendations, but one - keep it up! We want to come back. And we defenetly will
    Likelihood to Return: 6
    Likelihood to Recommend Pr..." - Guest
  • Kempinski Medallia Survey

    12/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Our whole stay was a very enjoyable experience. Thank you.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 5
    Likelihood to R..." - Guest
  • Kempinski Medallia Survey

    12/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Like I said before, our stay was very comfortable, carring, warm and elegant. Thank you very much. Especially Ms. Violeta and Mr. Viktor..." - Guest
  • Kempinski Medallia Survey

    12/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: The overall experience was very positive, it's difficult to identify any single area above others. When booking, I asked for a beautiful..." - Guest
  • Kempinski Medallia Survey

    12/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Very cold rooms!
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • "Positive: Perfect as usual." - Andrej from Belarus
  • Kempinski Medallia Survey

    10/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 4
    Likelihood to Recommend Kempinski: 3" - Guest
  • Kempinski Medallia Survey

    09/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    09/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: The smell of the perfume in the lobby was not pleasant. Too strong. Otherwise I had a nice stay at your hotell.
    Likelihood to Return: 5
    ..." - Guest
  • Kempinski Medallia Survey

    09/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: very happy overall but two small complaints; wake up was by telephone, no coffee was brought at wake up, no milk was brought for the cof..." - Guest
  • Kempinski Medallia Survey

    09/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Very satisfied with the stay at Kempinski hotel, Vilnius. I will come back and bring my family!
    Likelihood to Return: 6
    Likelihood to Re..." - Guest
  • Kempinski Medallia Survey

    08/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 4" - Guest
  • "Positive: Staff were extremely friendly & always wanting to help, but not in an obtrusive way. The spa was perfect, beautiful sauna. Breakfast..." - Eleanor from United Kingdom
  • "Everything about the Kempinski was extraordinary. A truly wonderful stay and a lovely reason to come back to Vilnius. Thank you very much!" - Elizabeth Baker
  • Kempinski Medallia Survey

    08/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 4
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    08/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    08/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: We had a few problems on arrival as our luggage was not on the aeroplane. However the staff could not have been more helpful especially ..." - Guest
  • Kempinski Medallia Survey

    08/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Every single one of the staff members I interacted with were very nice.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Like..." - Guest
  • Kempinski Medallia Survey

    07/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: TV too small, Thanks för the cake för my birhday but a halfbottle of champage should have been much better
    Likelihood to Return: 5
    Likel..." - Guest
  • Kempinski Medallia Survey

    06/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: the hotel staff were all great but the service in the restaurant for both lunch and breakfast was very poor
    Likelihood to Return: 6
    Like..." - Guest
  • "Positive:Location, clean, comfortable.
    Negative:Swimming pool was too depressing" - Keyvan from Qatar
  • Kempinski Medallia Survey

    06/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    05/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: No or poor ventilation in the gym area.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    05/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    05/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    05/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 4
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    05/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Yours is a beautiful hotel from the moment we walked - the entrance doors, the hall, the lifts, the room. We noticed fabulous little det..." - Guest
  • Kempinski Medallia Survey

    05/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    05/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    05/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Apart from the rather indifferent spa staff...my visit was perfect. Thank you
    Likelihood to Return: 6
    Likelihood to Recommend Property: ..." - Guest
  • Kempinski Medallia Survey

    04/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    04/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    04/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: All of the staff were excellent!
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    03/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Thanks for a wonderful stay.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    03/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: all staff that we encountered were fantastic, we all look forward to returning in the near future. Nothing was a problem and everything ..." - Guest
  • Kempinski Medallia Survey

    03/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    02/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 4" - Guest
  • Kempinski Medallia Survey

    02/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: See you soon
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    02/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Estonian TV channels are a very good addition. Room temperature was on a high side (room 512) and for some reason did not decrease via c..." - Guest
  • Kempinski Medallia Survey

    02/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: The Breakfasty team deserve a speacial mention, and i apologise for not remembering her name but the lady soley drssed in black in the m..." - Guest
  • "Service and class beyond ecpectations

    Expedia, stop asking me for more or I will rate you a #1." - expedia user
  • Kempinski Medallia Survey

    01/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 4
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    01/10/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    01/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Excellent Hotel and first choice when staying in Vilnius
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recom..." - Guest
  • Kempinski Medallia Survey

    01/10/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Excellent hotel, close to perfection. The air conditioning could be more discreet, and the breakfast could be more welcoming, with a fas..." - Guest
  • "If only the best are good enough!

    As a top Contributor on Tripadvisor I have done a lot of reviews of hotels around the world. This is definitive one of my bes..." - Svein-Magne Tunli
  • Kempinski Medallia Survey

    30/09/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    30/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: There were so many staff that exceeded their expectations - Donatas, Tomas, Vidmante, Egle, and so many more! They professionally did t..." - Guest
  • Kempinski Medallia Survey

    29/09/2015
    Kempinski Hotel Cathedral Square Profile
    "Hotel improvements comments: On our departure day we requested a late checkout until 2:00 p.m. and we explained that this was because we were going on a tour to..." - Guest
  • Kempinski Medallia Survey

    29/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Wish spa offered couples room where friends or couples could enjoy treatments together; this is common in almost all luxury spas and was..." - Guest
  • Kempinski Medallia Survey

    29/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: I have never experienced anything but exceptional service from every person I have encountered during my many stays at this location.
    Li..." - Guest
  • Kempinski Medallia Survey

    29/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: To explain why I gave low notes for the bathroom: water in the shower didn't go down the drain well so I ended up with water in the basi..." - Guest
  • Kempinski Medallia Survey

    29/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: There's always great people in hotel business ,and I met many of them all over,but I promise you,your Vilnius Kempinski had the most lov..." - Guest
  • Kempinski Medallia Survey

    28/09/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    28/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Dear Kees,  Congratulations on a hotel excellently managed. Our stay at the Vilnius Kempinski has exceeded our expectations on so many..." - Guest
  • Kempinski Medallia Survey

    28/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: The small surprises like kinder chocolates or teddy bear for my son made our stay even better. Thank you for thinking about your younge..." - Guest
  • Kempinski Medallia Survey

    28/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: All the staff members that we dealt with during our stay were friendly and provided excellent service. Tomas on reception was very welco..." - Guest
  • Kempinski Medallia Survey

    27/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Excellent hotel and staff
    Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    26/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: I used room service often and they were great. Housekeeping was excellent. I would say that the interior room fit out is fantastic (who..." - Guest
  • Kempinski Medallia Survey

    26/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Room is fairly small to what i expected.
    Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: ..." - Guest
  • Kempinski Medallia Survey

    26/09/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • "Positive:Everything was perfect." - Timothée from France
  • Kempinski Medallia Survey

    25/09/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    25/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Great place. great staff and service and great food. I just need to work out more when there due to your food.
    Likelihood to Return: 6
    ..." - Guest
  • Kempinski Medallia Survey

    25/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: had an issue with not being able to get an omelet; my order was forgotten and I waited 30 minutes; I did mention something, and I got a ..." - Guest
  • Kempinski Medallia Survey

    24/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Everyone at the hotel gave us excellent service but two of them real stood out. Neringa, a waitress was extremely helpful and professio..." - Guest
  • Kempinski Medallia Survey

    24/09/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • "Positive:Amazing spa, spacious room, modern facilities, and super-friendly and ultra-helpful staff.
    Negative:Only one treadmill in a rather small gym" - Nicholas from Belarus
  • Kempinski Medallia Survey

    24/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: We had a wondeful stay. I would struggle to find fault with anything. We had a wondeful hotel room, feat breakfast and very welcoming..." - Guest
  • Kempinski Medallia Survey

    24/09/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 4" - Guest
  • Kempinski Medallia Survey

    23/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: As a top Contributor on Tripadvisor I have done a lot of reviews of hotels around the world. This is definitive one of my best hotel exp..." - Guest
  • Kempinski Medallia Survey

    21/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: So far Kempinski Hotel Cathedral Square is the best hotel I've ever stayed at (compared to about 10 - 15 other chain hotels in Russia, E..." - Guest
  • Kempinski Medallia Survey

    21/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: One (elder) men working as a concierge is extremely kind and nice.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihoo..." - Guest
  • Kempinski Medallia Survey

    21/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Sergeij was top of the line.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    21/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: All fine thanks
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    21/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: all excellent
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    21/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Only positive experiences with the staff, especially the reception staff and porters. We had one minor annoyance during lunch in the tel..." - Guest
  • Kempinski Medallia Survey

    21/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: i spend a very good week in Hotel.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    21/09/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 4
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    20/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: During our stay Sep 11-18, all the daytime reception area personnel amazed us their genuine caring attitude. I regret not getting each o..." - Guest
  • "Super nice hotel with excellent service. It's expensive but you'll get what you paid for. Whether you are in the dining room or at the counter, you get the impr..." - Scott from US
  • Kempinski Medallia Survey

    18/09/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 4
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 4" - Guest
  • Kempinski Medallia Survey

    18/09/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 4" - Guest
  • Kempinski Medallia Survey

    18/09/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    17/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: well done
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    17/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: great staff, beautiful clean and enjoyable hotel. Thanks
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recom..." - Guest
  • Kempinski Medallia Survey

    17/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: keep up the great work. I look forward to staying with you again. thank you!
    Likelihood to Return: 6
    Likelihood to Recommend Property:..." - Guest
  • Kempinski Medallia Survey

    16/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: All staff we met needs to be congratulations; all of them show a great customer orientation ... Difficult to do better ! Congratulations..." - Guest
  • Kempinski Medallia Survey

    16/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: I feel that I have to justify my less than perfect score for Telegrafas. It was nothing that could have been foreseen and it was a bit u..." - Guest
  • Kempinski Medallia Survey

    16/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: All hotel staff including General Manager was very kind.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recom..." - Guest
  • Kempinski Medallia Survey

    15/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: We bought spa-package but unfortunelly there was no room for the spa services (fully booked). Package included shoulder massage, but thi..." - Guest
  • Kempinski Medallia Survey

    15/09/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    15/09/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    15/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: we were treated like royalty, from the moment we arrived tired from the airport to our warm welcome to make use of the facilities after ..." - Guest
  • Kempinski Medallia Survey

    15/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Our stay was amazing, beginning from check-in (Egle, Tomas) they were very helpful and polite, and check out (Lina and Lady in red Akvil..." - Guest
  • Kempinski Medallia Survey

    14/09/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    14/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Perfection!
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    14/09/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    14/09/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    14/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: I sent a letter to complain about the difficulties I had with the bedding. My niece has allergies and the staff was unable to supply her..." - Guest
  • Kempinski Medallia Survey

    14/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Thank you, we were very satisfied with the service
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend K..." - Guest
  • "Positive:staff, breakfast and spa." - Alex from Switzerland
  • Kempinski Medallia Survey

    01/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Victor, Tomas and a young lady whose Estonian beautiful name starts with an S (sorry, I wanted to memorize it)--proved to competent, hel..." - Guest
  • Kempinski Medallia Survey

    01/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Wonderful 'Kempinski experience' once again, the staff was outstanding especially front desk. Beautiful property in a beautiful city!
    L..." - Guest
  • Kempinski Medallia Survey

    01/09/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: I must stay That in any moment we felt confortable in the hotel And That was without any doubt because the staff was completé ley atte..." - Guest
  • Kempinski Medallia Survey

    31/08/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    31/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: All staff members encountered during our stay were very helpful and nice (except one waitress during breakfast, who was rather cold, but..." - Guest
  • Kempinski Medallia Survey

    31/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Excvellent all round stay
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    31/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Thank you for making our stay so special and memorable
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recomme..." - Guest
  • Kempinski Medallia Survey

    31/08/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    31/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Car parking service were extremely unexpected and nice. We really would like to thank Egle and Aleksandr for welcoming us to hotel.
    Like..." - Guest
  • Kempinski Medallia Survey

    30/08/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    29/08/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    28/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Best bed ever :-)
    Likelihood to Return: 5
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 4" - Guest
  • Kempinski Medallia Survey

    28/08/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    28/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: fantastic, perfection
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6" - Guest
  • Kempinski Medallia Survey

    28/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: We had some problems at the Restaurant Telegrafas, seen that my wife suffers from coeliac desease and the cook didn't pay attention perf..." - Guest
  • Kempinski Medallia Survey

    27/08/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 3
    Likelihood to Recommend Property: 4
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    27/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: The staff was friendly and professional Thanks.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kemp..." - Guest
  • Kempinski Medallia Survey

    27/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: in general experience in hotel was great .
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski..." - Guest
  • Kempinski Medallia Survey

    26/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: I travel often for work, and the service was better than anything I've experienced lately at 5 star hotels. I regret not remembering sp..." - Guest
  • Kempinski Medallia Survey

    26/08/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    26/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: I'll be back!
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    26/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Impeccable service and premises.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • "Positive:The staff are very helpful and pleasant, location could not get better (opposite the Cathedral!) and the restaurant is awesome.." - Diana from Singapore
  • Kempinski Medallia Survey

    25/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: I asked if the room has king bed and receptionist said yes when in fact it was two twin put beds together.
    Likelihood to Return: 6
    Likel..." - Guest
  • Kempinski Medallia Survey

    25/08/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    25/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Superb service!
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    25/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Appreciate bigger room tv
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    25/08/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    25/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Staff were wonderful ... my only issues were with aspects of the room: -- the bed was not firm -- the lighting system was hard to use
    Li..." - Guest
  • Kempinski Medallia Survey

    25/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: The front desk staff was excellent. The hotel exceeded my expectations and I hope to visit again soon!
    Likelihood to Return: 6
    Likelihoo..." - Guest
  • Kempinski Medallia Survey

    24/08/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    24/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Every single staff member stood out Best hotel service I have ever received
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    ..." - Guest
  • Kempinski Medallia Survey

    24/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Breakfast service on first morning was poor. I ordered boiled egged and they never came even after following up once.
    Likelihood to Retu..." - Guest
  • Kempinski Medallia Survey

    23/08/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    22/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: The staff, rooms and service at Kempinski Cathedral Square are exceptional...and special kudos to Agne who went above and beyond in maki..." - Guest
  • Kempinski Medallia Survey

    21/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Thanks you!
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    21/08/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    21/08/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    21/08/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • "beautiful, relaxing experience, room was a little bit too small, but I guess it's because that hotel is in old part of town in an old building.
    Pros: Location, ..." - expedia user
  • Kempinski Medallia Survey

    20/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: As I had forgotten my membership card, I was very positively surprised that you had identified me as a member already prior to arrival. ..." - Guest
  • Kempinski Medallia Survey

    20/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: we are trying to visit Trakai and the staff has provided very detailed information, and helped us get a taxi going round trip there
    Like..." - Guest
  • Kempinski Medallia Survey

    20/08/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Birutė Leimontaitė, very professional and kind person.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recomme..." - Guest
  • "Perfectly located Kempinski Vilnius truly sets benchmarks for excellence in hospitality anywhere in the world. From the welcome drink all the way to the surpris..." - Marko from Dubai, UAE
  • "Positive:Staff very welcoming, extremely helpful all spoke great English. Spa was awesome and all other facilities were of a superior standard. Breakfast was ex..." - George from Lithuania
  • "Positive:Lovely hotel in a beautiful location." - Karen from United Kingdom
  • Kempinski Medallia Survey

    01/07/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: great staff and service!
    Likelihood to Return: 5
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    30/06/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    30/06/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Special thanks for Arturos at Telegraph and for NN who drove us to the airport (recently started at Kempinski).
    Likelihood to Return: 6
    ..." - Guest
  • Kempinski Medallia Survey

    30/06/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 4
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    29/06/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Great hotel, very sweet and welcoming staff in reception, bar and restaurant.
    Likelihood to Return: 6
    Likelihood to Recommend Property: ..." - Guest
  • Kempinski Medallia Survey

    29/06/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: We were very well received and have only good to say about everyone we came in contact with, from the front desk, cocergie, everyone we ..." - Guest
  • "Arrived in Lithuania & from the moment we stepped in to the Kempinski, we were greeted with smiles and warm welcomes. Efficient check in, lovely large clean roo..." - Mr. A from GB
  • Kempinski Medallia Survey

    24/06/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: All the restaurant and Bar staff were very efficient and remembered our drink of choice when we returned to the bar over the 3 days we w..." - Guest
  • Kempinski Medallia Survey

    23/06/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Everyone was great, just like last time that i stayed. Love staying here. It's a real pleasure.
    Likelihood to Return: 6
    Likelihood to Re..." - Guest
  • Kempinski Medallia Survey

    23/06/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: A real 5 stars hotel, everything was perfect
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6" - Guest
  • Kempinski Medallia Survey

    22/06/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Reception and the rest of the staff
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    22/06/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: All staff members go above and beyong to satisfy the customers.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood t..." - Guest
  • Kempinski Medallia Survey

    17/06/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Reception staff was very helpful in dealing with all matters, incl. business centre and concierge type requests. Service staff in Le Sal..." - Guest
  • Kempinski Medallia Survey

    15/06/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: We enjoyed our stay very much. I would have loved it if there was a bussiness room where i could use a printer for my work. All the ser..." - Guest
  • Kempinski Medallia Survey

    15/06/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Well, in general very good service and a pleasure to stay at the hotel. The many young employees did a tremendous job. very friendly and..." - Guest
  • Kempinski Medallia Survey

    13/06/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: All staff members were extremly helpful and friendly - could not ask for more service. Great support from everyone with my delayed lugge..." - Guest
  • Kempinski Medallia Survey

    11/06/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: thanks
    Likelihood to Return: 5
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    11/06/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    09/06/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: The service from Birute Leimontaite as our main contact was fantastic. She was so organised, nothing was a problem and we were kept info..." - Guest
  • Kempinski Medallia Survey

    08/06/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Egle is wonderful; as is Sergej. This is the best hotel experience anywhere.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6..." - Guest
  • Kempinski Medallia Survey

    08/06/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    08/06/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Thank you for the better TV channel selection - this has been the only problem I ever had with the hotel and now this is fixed. Many Tha..." - Guest
  • Kempinski Medallia Survey

    07/06/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Everyone was extremely pleasant, Anything I needed was provided for. Very dedicated and professional staff, I felt like royalty. Thank ..." - Guest
  • Kempinski Medallia Survey

    05/06/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: You really need more accesspoint for internet Access. THis was the only downside, but is extremly important for business Clients.
    Likeli..." - Guest
  • "In a word, excellent! Do not want to leave!" - Philip from US
  • "Kempinski is the best hotel in Vilnius. Overall review was outstanding... Staff were very friendly and helpful in all occasions. I have stayed in several hotels..." - Mohammed
  • "Positive:ALL WAS SUPER." - Aleksandrs from Latvia
  • Kempinski Medallia Survey

    01/05/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    30/04/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 4" - Guest
  • Kempinski Medallia Survey

    30/04/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    29/04/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    29/04/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Overall satisfied
    Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • "Positive:Just everything -- the staff were friendly and helpful, the (included) breakfast was superb, the pool and location.... all perfect. If it were possible..." - Katherine from Canada
  • Kempinski Medallia Survey

    28/04/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    27/04/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    27/04/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: The "lady in red" is great. Very attentive and helpful. There was a young blond man at the front desk. I didn't get his name but he ..." - Guest
  • Kempinski Medallia Survey

    27/04/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    27/04/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Excellent experience, once again! The lovely perfume in the lobby area could maybe be slightly less strong.
    Likelihood to Return: 6
    Lik..." - Guest
  • Kempinski Medallia Survey

    27/04/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Special thanks to Ausra Lucinskaite and her team and to Sergej
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to..." - Guest
  • Kempinski Medallia Survey

    26/04/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Unfortunately, I was ill upon arrival but the staff was very accommodating and kept me well hydrated and cared for with excellent and ti..." - Guest
  • Kempinski Medallia Survey

    26/04/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Fantastic hotel. I've been in top hotels throughout Europe. The Kempinski Vilnius is at the top of the list. Great furnishings, but w..." - Guest
  • Kempinski Medallia Survey

    26/04/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Easily the best service I have ever received at a hotel! The staff was pleasant, efficient, and knowledgeable. Absolutely recommend th..." - Guest
  • Kempinski Medallia Survey

    23/04/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Young man I forgot his name very helpful, my sister who also accompanied us had his name and she will fill in her survey and mention it...." - Guest
  • Kempinski Medallia Survey

    23/04/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: The waitress in breakfast on Monday and Tuesday was fantastic. She remembered our choice of beverages (double espresso) on Monday and of..." - Guest
  • Kempinski Medallia Survey

    23/04/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Excellent hotel will recommend it to everyone!!!
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kem..." - Guest
  • Kempinski Medallia Survey

    22/04/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Kristina (hope that was her name) was exceptional in being friendly and helpful as were her colleagues at reception desk. The friendline..." - Guest
  • Kempinski Medallia Survey

    22/04/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Overall, we really enjoyed our stay at the Kempinski. All staff were friendly, professional and attentive.
    Likelihood to Return: 6
    Likel..." - Guest
  • Kempinski Medallia Survey

    21/04/2015
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • "Positive:Fabulous accommodation closely located to everything you want to see in Vilnius. Extremely friendly and helpful staff..
    Negative:The classical music du..." - Kris from Belgium
  • "Positive:I travel a lot and I can easily say that the staff and the service vas the best I ever get. Vilnius is small and boring city but the hotel service and ..." - Cem from Finland
  • "Loved everything the staff is perfect the rooms are perfect the lobby and restaurant are fabulous you could not ask for a better hotel or a hotel with as well t..." - Evaldas
  • "Positive:Beautiful hotel, great location." - Stephen from Lithuania
  • "Positive:Nice service and perfect location. Nice attention to details.." - Booking.com User from Finland
  • "Positive:friendly staff,comfortable,location,." - Fatih from Turkey
  • "The outstanding level of service and attention to detail puts this hotel above all other 5-star hotels I've stayed at. The staff are friendly, helpful, attentiv..." - Bhavneet Chahal
  • Kempinski Medallia Survey

    22/02/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Lovely hotel, everyone were very service minded and helpful.Would love to come back! Thank you all!
    Likelihood to Return: 6
    Likelihood t..." - Guest
  • Kempinski Medallia Survey

    19/02/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: I think that the check in staff and lobby staff were particularly excellent. They were very friendly and helpful and I was extremely imp..." - Guest
  • Kempinski Medallia Survey

    16/02/2015
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: I really liked all of the people who picked me up from the train station and gave me a transfer to the airport, as well as the front des..." - Guest
  • "I don't think you can go wrong staying at a Kempinski hotel. Outstanding everything. The breakfast was also excellent." - Michael from Barcelona
  • "Positive: Beautiful setting next to cathedral square Excellent gym and spa facilities Fantastic and varied breakfast for 2 vegetarians Staff go out of their way..." - Gareth from United Kingdom
  • "Positive: Everything. So attentive and professional personel in the spa also. Great location..
    Negative: Nothing to complain.." - Kira from Finland
  • "Positive: location.
    Negative: nothing." - Fausto from Luxembourg
  • "Positive: everything was just perfect, definitely coming back." - Anne from Finland
  • "Positive: Prosecco on arrival and a very warm welcome from the staff. Amazing hotel and the welcome made our stay. Highly recomended..
    Negative: The fact that w..." - Olwen from United Kingdom
  • "Positive: Room, spa , breakfast . All Excellent.
    Negative: Nothing to dislike." - Steven from United Kingdom
  • Kempinski Medallia Survey

    29/11/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Perfect place to stay;0) Beautyful in Old town
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempi..." - Guest
  • "Positive: Everything was excellent including SPA and breakfast." - Ugis from Latvia
  • "Positive: Everything was great! Special thank to the front desk!." - Evgeny from France
  • Kempinski Medallia Survey

    30/09/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Front Desk team had exceeded our expectations: VIP check-in by Asura in the lobby was a great start of the stay, Lady in red, Viktor, Ge..." - Guest
  • Kempinski Medallia Survey

    30/09/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: great experience! staff team on arrival fantastic
    Restaurant iPad: 6.0
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likel..." - Guest
  • "Positive: Everything.
    Negative: Nothing, it was great." - Ratboy from United Kingdom
  • "Positive: Loved everything the staff is perfect the rooms are perfect the lobby and restaurant are fabulous you could not ask for a better hotel or a hotel with..." - Edward from USA
  • "Positive: Every thing! Best hotel I have ever stayed in!." - Jonathan from Ireland
  • "Positive: If you can stay here, DO IT! Everything is first class: the room, the staff, the food, the location. We are so happy we chose this hotel. It's absol..." - Barbara from USA
  • "Positive: 1. luxurious hotel 2. exceptional staff 3. superb telegrafas restaurant.
    Negative: nothing at all!." - Raymond from Malta
  • "Positive: What's not to like? This was a perfect hotel! From the cool towel and glass of bubbly at check-in to the superb facilities and friendliness of the s..." - Booking.com User from USA
  • Kempinski Medallia Survey

    01/09/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: We celebrated our wedding at Kempinski Hotel on the 2nd of August 2014. The hotel's event organiser Adele Monciunskaite went above and b..." - Guest
  • "Positive: Every thing is just prefect , staff well trained , hotelier set mind they are there for you.
    Negative: Nothing." - Chadi from United Arab Emirates
  • "Positiv:
    Friendliness and excellent location." - Hrs.de User
  • "Positive: Can't fault service or accommodation and will stay at this chain when available.
    Negative: Nothing to dislike." - Margaret from Australia
  • "Positive: Everything was perfect. The staff is amazing, it's luxurious, calm, the location couldn't be better, rooms are tidy, spacious and beautiful. The bathr..." - Alexandre from France
  • "Vilnius is a pretty and interesting city, but the hotel was really the highlight of our stay from the breakfast, the room comfort and the staff's real willingne..." - Alan the first from New York
  • "Vilnius is a pretty and interesting city, but the hotel was really the highlight of our stay from the breakfast, the room comfort and the staffs real willingnes..." - Alan the first from New York
  • Kempinski Medallia Survey

    30/06/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Your young members of the concierge staff (Tomas, etc) were wonderful and very helpful. Great experience throughout, thank you again!
    R..." - Guest
  • Kempinski Medallia Survey

    30/06/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: I believe there is no better place to stay in Vilnius and I hope to be able to return soon. That, I think, says it all. Christian
    Resta..." - Guest
  • Kempinski Medallia Survey

    23/06/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: All of the staff were helpful and efficient and also very charming!
    Restaurant iPad: 6.0
    Likelihood to Return: 6
    Likelihood to Recommend..." - Guest
  • Kempinski Medallia Survey

    23/06/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: The lady who checked me in was very efficeint, helpfull and welcoming. Even though I only stayed at the hotel for one night the experien..." - Guest
  • Kempinski Medallia Survey

    23/06/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: You are absolutely wonderful, we look forward to seeing you again. Redefining hospitality.
    Restaurant iPad: N/A
    Likelihood to Return: 6
    ..." - Guest
  • "Positive: Best hotel we have ever stayed in, we will see you again soon. We look forward to a life of Kempinski's if they are anything like this hotel..
    Negativ..." - Ajay from United Kingdom
  • Kempinski Medallia Survey

    20/06/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Special Thanks to Simonas, the brilliant waitress. Excellent and very warm service. He should deserve a bonus of some kind.
    Restaurant i..." - Guest
  • Kempinski Medallia Survey

    18/06/2014
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    18/06/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Thanks a lot for wonderfull stay:)i love it:)coming back soon:)
    Restaurant iPad: 6.0
    Likelihood to Return: 6
    Likelihood to Recommend Pro..." - Guest
  • Kempinski Medallia Survey

    17/06/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Top quality staff who are at a level significantly above best quality Marriott/Hilton/Hyatt hotels when delivering customer service and ..." - Guest
  • Kempinski Medallia Survey

    17/06/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: I think the environmental action could be better. It was hard to find the little wooden three in the drawer to keep the linen from being..." - Guest
  • Kempinski Medallia Survey

    17/06/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: We had stayed in four Kempinski hotels previously,but the Kempinski in Vilnius exceeded all others. The staff in all departments were ..." - Guest
  • Kempinski Medallia Survey

    17/06/2014
    Kempinski Hotel Cathedral Square Profile
    "Restaurant iPad: N/A
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    16/06/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Perfection in regard to to hotel and breakfast. Restaurant Telegrafas could certainly improve on certain item (horrible fried white aspa..." - Guest
  • Kempinski Medallia Survey

    10/06/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: I am embarassed not to be able to name any of the staff members, as they were all excellent, professional and friendly. A big asset for ..." - Guest
  • Kempinski Medallia Survey

    10/06/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: The entire team at Kempinski Cathedral Square was absolutely amazing and made my family's stay extremely enjoyable. From the moment we ..." - Guest
  • "Positive: Everything!.
    Negative: Nothing!." - Maurice from Belgium
  • Kempinski Medallia Survey

    01/05/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Viskas buvo labai nuostabu
    Restaurant iPad: 6
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempin..." - Guest
  • Kempinski Medallia Survey

    28/04/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Overall it was a perfect experience and I was well taken care of. I think that Tomas, Germantas (front office) and Akvile (lady in red) ..." - Guest
  • Kempinski Medallia Survey

    23/04/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Wonderful
    Restaurant iPad: 6
    Likelihood to Return: 3
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    22/04/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: One of the best hotel experience and congratulation for the quality of the staff without exception ! I will definitely come back and rec..." - Guest
  • Kempinski Medallia Survey

    22/04/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Lina and Elge
    Restaurant iPad: 5
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    21/04/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Overall very satisfied. All the staff were excellent.
    Restaurant iPad: N/A
    Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    L..." - Guest
  • Kempinski Medallia Survey

    16/04/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: All of the team are very professional and lovable
    Restaurant iPad: N/A
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likel..." - Guest
  • Kempinski Medallia Survey

    15/04/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Me and my sisters were very pleased staying in Kempiski Hotel.We felt we were welcome,there was real good service,and we'll choose your ..." - Guest
  • Kempinski Medallia Survey

    15/04/2014
    Kempinski Hotel Cathedral Square Profile
    "Restaurant iPad: 6
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    15/04/2014
    Kempinski Hotel Cathedral Square Profile
    "Restaurant iPad: 4
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    14/04/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: All the members were very warm and friendly. Thanks...
    Restaurant iPad: N/A
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    ..." - Guest
  • Kempinski Medallia Survey

    11/04/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Fabulous staff. They temporarily fixed my reading glasses that were broken during my travels. Edna was always welcoming for breakfast ..." - Guest
  • Kempinski Medallia Survey

    04/04/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Particularly impressed with the young bar staff, very cultured, aware and knowledgeable --not just about the drinks they serve, also abo..." - Guest
  • Kempinski Medallia Survey

    04/04/2014
    Kempinski Hotel Cathedral Square Profile
    "Restaurant iPad: 6
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    02/04/2014
    Kempinski Hotel Cathedral Square Profile
    "Restaurant iPad: 6
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • "Positive: Everything including the best massage ever from Agne at the exquisite spa downstairs!.
    Negative: Poor wifi quality with occasional timeouts!." - Maurice from Belgium
  • Kempinski Medallia Survey

    02/04/2014
    Kempinski Hotel Cathedral Square Profile
    "Restaurant iPad: N/A
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    02/04/2014
    Kempinski Hotel Cathedral Square Profile
    "Restaurant iPad: N/A
    Likelihood to Return: 4
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 4" - Guest
  • "Positive: Perfect hotel, in great location, perfect staf, very friendly..
    Negative: Spa center - disaster!!!." - Eriks from Latvia
  • Kempinski Medallia Survey

    01/04/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: The only thing I asked at the check in if outbound calls were included on which they replied yes and then I got a bill for my local phon..." - Guest
  • Kempinski Medallia Survey

    28/03/2014
    Kempinski Hotel Cathedral Square Profile
    "Restaurant iPad: 4
    Likelihood to Return: 3
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    26/03/2014
    Kempinski Hotel Cathedral Square Profile
    "Restaurant iPad: 6
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    26/03/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: I would like to be able to bring my luggage to my room myself, I can easily do it, and the time from my arrival in the room to the time ..." - Guest
  • Kempinski Medallia Survey

    25/03/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: The staff was absolutely fantastic. The main reason I will return is that I feel that I got to know quite a few of them and made my stay..." - Guest
  • Kempinski Medallia Survey

    25/03/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: It was a truly a 5 Star Experience. I have recommended it to two of my friends and will continue to recommend the Hotel.
    Restaurant iPad..." - Guest
  • Kempinski Medallia Survey

    24/03/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: We asked for a check out at 1.30pm as we were having a function in the hotel, and despite the hotel was quite empty, they only accepted ..." - Guest
  • Kempinski Medallia Survey

    24/03/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Very good service, thank you
    Restaurant iPad: N/A
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Ke..." - Guest
  • Kempinski Medallia Survey

    18/03/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: As for my 1st stay in Nov 2013 I extremely enjoyed staying at your hotel again and Im looking Forward to my next visit in April. The onl..." - Guest
  • Kempinski Medallia Survey

    18/03/2014
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Honestly, every member of Staff at Kempinski Vilnius superseeded all expectations possible. The Best Hotel in the World and I have staye..." - Guest
  • "Positive: Everything was perfect." - Paulius from Lithuania
  • "Positive: This is an excellent hotel, in a great location with very helpful, efficient and polite staff. The collection from the airport was also very useful an..." - Owen from Ireland
  • "Positive: Perfect location and facilities, overall level of service we've got was superb.." - Booking.com User from Russia
  • "Positive: Helpful and friendly staff, really nice spa and oh my god the softness of the bed. We wanted to connect iPhone to the TV, so we could listen to our mu..." - Booking.com User from Denmark
  • "Positive: Excellent location, elegant building, spacious rooms and friendly staff. Near perfection..
    Negative: Nothing." - Alejandro from Chile
  • Kempinski Medallia Survey

    31/12/2013
    Kempinski Hotel Cathedral Square Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    31/12/2013
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Young man named Germanitas was very good at his job. Also the spa staff was very attentive.
    Likelihood to Return: 5
    Likelihood to Recomm..." - Guest
  • "Best staff and service ever met in a hotel. Friendly and professional reception, most personal treatment ever. Facilities are also excellent. I recommend this h..." - Booking.com User from Belgium
  • "Staff excellent, attentive and efficient. Room very pleasant, bed extremely comfortable. Although bathroom fairly small lots of really good towels provided even..." - Booking.com User from United Kingdom
  • "Cenral, excellant service , very nice crew. Spa center also so good." - Hasan from Turkey
  • "The staff was great, tried to explain everything. Location is hearth of the city and hotel is amazing." - Booking.com User from Turkey
  • Kempinski Medallia Survey

    30/09/2013
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: Lina was very helpful at check-in.
    Likelihood to Return: 5
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    26/09/2013
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: A special thanks to Alina, Albina,Ausra, Loretta, Sergei and Markus. They make one's stay pure pleasure.
    Likelihood to Return: 6
    Likelih..." - Guest
  • Kempinski Medallia Survey

    24/09/2013
    Kempinski Hotel Cathedral Square Profile
    "General guest comments: We celebrated my birthday at the hotel and we got a cake in the room, we also got upgraded to the suite. We really appreciated it very m..." - Guest
  • "Excellent, I liked everything, I don't have any complains, is definitely a number 10." - Booking.com User from Portugal
  • "Absolutely the best choice. I am happy to make that decision on internet & then re-confirm it after staying & walking around the city for 4 days. Elegant, best ..." - Wing from Hong Kong
  • "Very friendly staff, outstanding breakfast, excellent location." - Travelling Cats from Delaware, USA
  • "The best hotel in Vilnius. Perfect location; elegant, luxurious but still cosy room with picturesque view (delux). Excellent service, helpful staff. Very good r..." - Booking.com User from Estonia
  • "Kempinski never lets us down, the hotel is a true five star in every sense. The staff is hard to beat, very professional, friendly and knowledgeable especially ..." - Isriya from Switzerland
  • "The location and staff is marvelous. It seems that everyone has just been waiting for you. My room had both a bath and a shower. They arranged a late check-out,..." - Roksolana from Ukraine
  • "The place is beautiful, new and in excellent condiion. Hotel staff could not have been more helpful and thoughtful. They were really happy to help us in whateve..." - Hotels.com User from US
  • "Location is great, staff is very friendly and helpful, rooms are very nice, restaurant in the hotel is delicious." - Mikhail from Russia