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Spa Etiquette

The spa environment is one of tranquility and relaxation.

How to Spa

Please respect the quiet and privacy of other guests. We kindly request that you refrain from using mobile phones and cameras. It is recommended that you leave valuables in your guest room safe. The spa does not assume liability for any valuables.

Health Concerns

Please advise us of any health conditions, allergies or injuries that could affect your treatments or use of the spa facilities.

Spa Experience

To make the most of your spa experience and support the benefits of your treatment, we recommend that you allow extra time prior to your scheduled time to enjoy our inviting wellness area.

For your convenience the spa will provide towels, slippers, shower caps and all amenities required for use during your visit. During all treatments you will be properly draped for ensured privacy.

Relaxation Lounge

As your treatment continues to benefit both body and mind, we invite you to rest and recuperate in our relaxation room. Lay down to relax and embody your experience. Stay for as long or as little as you like.


Advanced booking is highly recommended to ensure preferred times are available, particularly if you choose to enjoy multiple bookings during your stay. The spa provides walk-in bookings based on availability. To make a reservation from your guest room, call the spa reception on 8090.

Minimum Age

The minimum age for spa treatments, use of the pool and wellness area is 16 years.

Gift Certificates

Our gift certificates make a wonderful gift for any special occasion. Please enquire at the spa reception for details and purchase.

Lateness & Cancellation Policy

Please be aware that your late arrival may result in a reduction of treatment time as a courtesy to our next guest. We kindly ask our guests to give a minimum of twelve hours notice for cancellations. With fewer than twelve hours notice you will be charged the full price of your treatment.

Hours of Operation

Spa is open from 9:00 am to 9:00 pm daily. Treatments are available 10am - 8pm*. Fitness Centre 24 Hours for hotel guests. Fitness Centre 9:00 am - 9:00 pm for members.

*Appointments outside these hours can be requested