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Spare no effort for your problems

24 hours services include almost everything you can imagine. A quick transfer to the meeting which is about to start soon? Only one hour to iron your suit for the upcoming board meeting? No problem. For more information, email concierge.suzhou@kempinski.com

  • Transfer on land

    Whether it’s a 2 hours journey from/to airports, or just 20 minutes to city attractions, our transfer services will make it a highlight part of your whole pleasant stay.

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  • Concierge Service

    Being the personal approach to guests’ needs, our concierge sets the mark of five star luxury service levels and your simply pleasurable stay will be turned into an exceptional stay.

  • Internet Access

    Enjoy free internet connection without restriction whether you are enjoying afternoon tea at Lobby Lounge or replying an urgent email in room, a choice of broadband and wireless internet access in all meeting rooms and guest rooms ensure all your business activities successful , plus internet-connected PCs in our BC.

  • All Day In-room Dinning

    Why leave your bed …..with refreshing morning lake view outside? Maybe you don't want to miss your favorite TV programs during dinner time? To enjoy meals, teas and coffees in the comfort of your room or suite, simply order from your room and our room service will bring you surprise.