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Guest Reviews

Don't just take our word for it, see what our guests are saying about their experiences at Kempinski Grand Hotel des Bains. We think that meeting our guests on social media is a wonderful way to listen to unsolicited feedback. And of course this feedback helps guide us at Kempinski, as we strive to create memorable journeys for our guests.

Share your opinion with us

  • "Positive:The location and surroundings were excellent..
    Negative:Nothing.." - Booking.com User from Saudi Arabia
  • "Positive:I like the location , spa and the helpful staff ." - Booking.com User from Saudi Arabia
  • Kempinski Guest Survey

    Kempinski Grand Hotel des Bains Profile
    "General guest comments: Beautiful, well run hotel
    Restaurant iPad: N/A
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempi..." - Guest
  • "Just Awesome, Nice cars by the way...

    The sight is beautifull and persons who are always in 101 percent of attendance mode" - Tico Gonzalez
  • "The breakfast is really great Skiing is the main activity in ST. Moritz during the Winter. The Hotel has it's own ski equipment rental shop which is very conven..." - INKA from Peru
  • "Positive:Best service in Europe ! Great location near the cable car ! Great staff !." - Vlas
  • "Positive:The comfort, attention to details, polite and friendly staff, the atmosphere generally." - Yesim from Turkey
  • "Positive:the location(next to the cable car),excellent breakfast,very good restaurants(michelin star).
    Negative:poor wi-fi in the smoking room." - Biljana from Macedonia
  • "Positive: Layout of breakfast, the choice of saunas, the level of service impeccable discreet and warm.
    Negative: the quality of the casino." - Santina from Italy
  • "Positive: -top location -top food -beautiful property -top service.
    Negative: -a bit expensive." - David from Belgium
  • "Positive: Great hotel, excellent staff, amazing design! Loved the spa area!." - Tatiana from Russia
  • "Positive: Everything. The welcoming and helpful staff. The delicious breakfast. The amazing location and services. It was blissful.." - Maha from Qatar
  • "This hotel sets the bar for excellent customer service. I have stayed at many high end 5 star hotels and this one blew me away. Beginning with the iconic settin..." - Sherri S from US
  • "Positive: staff = the best in the world by farfood, restaurantslocation.
    Negative: nothing to report." - Jorma from Switzerland
  • "Positive: Very Good Hotel:-))))." - Murat from Turkey
  • "Positive: I like everything about the hotel.Excellent restaurants and services.The suite very comfortable.." - Jorge from U.S.A.
  • "Positive: Outstanding hotel. If only all hotels were as good as this. Food can be expensive but is of gourmet quality.Excellent management and staff nothing is ..." - Kevin from United Kingdom
  • "We know St.Moritz very well from numerous previous visits, but this was the best hotel experience so far. Where to start? The staff goes out of their way to mak..." - Hotels.com User from US