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Guest Reviews

Don't just take our word for it, see what our guests are saying about their experiences at Kempinski Hotels. We think that meeting our guests on social media is a wonderful way to listen to unsolicited feedback. And of course this feedback helps guide us at Kempinski, as we strive to create memorable journeys for our guests.

Reto Wittwer, CEO Kempinski Hotels
Welcome to the intersection of social media and hospitality! 
Reto Wittwer, CEO Kempinski Hotels 

Share your opinion with us

  • "Positive: location. location. locationstaff support and willing to help.fantastic Spa facilities.Home away from home.." - Isa from United Arab Emirates
  • "This hotel sets the bar for excellent customer service. I have stayed at many high end 5 star hotels and this one blew me away. Beginning with the iconic settin..." - Sherri S from US
  • "Positive: staff = the best in the world by farfood, restaurantslocation.
    Negative: nothing to report." - Jorma from Switzerland
  • "Positive: Very Good Hotel:-))))." - Murat from Bursa, Turkey
  • "Positive: I like everything about the hotel.Excellent restaurants and services.The suite very comfortable.." - Jorge from Miami, U.S.A.
  • "Positive: Outstanding hotel. If only all hotels were as good as this. Food can be expensive but is of gourmet quality.Excellent management and staff nothing is ..." - Kevin from Bromsgrove, United Kingdom
  • "We know St.Moritz very well from numerous previous visits, but this was the best hotel experience so far. Where to start? The staff goes out of their way to mak..." - Hotels.com User from US