The nominees in this category were evaluated according to their managerial ability, business performance, human and social dimensions, implication in the local community, professional recognition.
The Worldwide Hospitality Awards were arranged in 10 categories: Best communication campaign, Best e-commerce strategy, Best initiative in sustainable development, Best programme in human resources management, Best initiative in hotel management training, Best innovative concept in limited service hotels, Best concept in full service hotels, Best customer relationship management, Best hotel novelty of the year, Best General Manager.
The awards once again proved to be a grand stage for awarding excellence, as well as uniting the international hospitality industry to network and collectively explore opportunities for growth, development, innovation and sustainability.
“This year’s Worldwide Hospitality Awards was a phenomenal success, especially considering the recent state of the economy and company budget restrictions. It was also great to see such positive morale from within the industry, as well as excellent initiatives to help boost performances in such challenging times,” commented event founder, MKG Group President and CEO, Georges Panayotis at the award ceremony at the breathtaking Grand Salon Opéra, InterContinental Paris Le Grand.
This is the third award received by Kempinski Hotel Zografski Sofia this year following the award for Bulgaria’s Leading Hotel bestowed by World Travel Awards and the award of Russian Travel Awards Golden Meridian 2009 in the category Best Hotels in Bulgaria.
Kempinski Hotel Zografski Sofia is extremely happy by Mr. Schwind’s award because it is a vital feedback on the hotel efforts as well as important support in the endeavor to meet the expectations of the guests and help in the strife for perpetual improvement.