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Concierge Service

Welcome to Grand Kempinski Hotel Shanghai!

The experienced staff at the Grand Kempinski Hotel Shanghai caters to the needs of guests by providing an extensive range of services and facilities.

Get the insider tips from our Concierge and enjoy Shanghai! 

Local Culture

Tips

Local citizen do not has the habit of Tipping, but in the hospitality industry and high ends restaurants & Bars, Tipping will provide you a comfortable experience via good service.

But remember to Tipping in cash instead of sign on the bill, because most of the Tipping on the bill will not goes to the staff’s pocket but takes by the property owner.

Taxis 

It’s easy to get a cab on the street in the town during normal time, but it’s really suffering to catch a Taxi in peak hours, especially in raining days. And most of the cab drivers do not want to step into the commercial area during that time. Subway is an alternative option and its much more efficiency. The expense is running by the Meter, do ask for the receipt after you settle the cost and might tip the driver if you feel good of the service.

Weather

Shanghai has a long term Summer & Winter season, it often rains and really clammy in Winter.

The experienced staff at the Grand Kempinski Hotel Shanghai caters to the needs of guests by providing an extensive range of services and facilities:

  • Banks
  • Car rental
  • Car wash
  • Courier services
  • Doctor and dentist appointments
  • Golf
  • Limousine service
  • Luggage assistance
  • Newspapers and magazines
  • Pharmacy
  • Photographer
  • Shopping assistance
  • Sightseeing tours and trips
  • Taxi and transportation
  • Wheelchair
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