Concierge Service

To make the most of your trip, it's well worth taking some time out from the hotel to explore the many sights, smells and sounds of Shanghai life. Get the insider tips from our Concierge in terms of travel arrangements, and follow the tips in our guide below.


If you wish to travel by taxi, we suggest that you contact our concierge in advance so they can book a cab for you. If you're in a hurry, the subway is an efficient, affordable alternative to get to where you need to be in the city.



The climate of Shanghai is mild and humid, with a particularly steamy summer and cool winter. Make sure to pack clothing for both eventualities, or contact a concierge who can advise you on the best places to shop for suitable items while you are staying with us.


The attentive staff at the Grand Kempinski Hotel Shanghai cater to the needs of guests by providing an extensive range of services and facilities:


  • Car rental
  • Courier services
  • Limousine service
  • Luggage assistance
  • Newspapers


For more information please call +86 21 3867 8888 or via