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Hotel Services

We’re here to grant every wish you might have. Our team of experts is on hand 24 hours a day to cater to your each and every need. May it be overnight laundry or shoeshine service? Limousine transfer to the airport? Not a problem. We are on standby and ready.

For more information please call +86 21 3867 8888 or via guestrelations.shanghaipudong@kempinski.com

  • Concierge

    Concierge Service

    Welcome to Grand Kempinski Hotel Shanghai!

    The experienced staff at Grand Kempinski Hotel Shanghai caters to the needs of guests by providing an extensive range of services and facilities.

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  • ladyinred

    Lady in Red

    Your Kempinski Welcome - the Lady in Red - are at your service from the moment you arrive at the hotel to check-out.

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  • Executive Lounge

    Executive Lounge

    Personalized service and exclusive benefits.

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  • internet

    Internet Access

    Convenient 24-hour broadband / wireless connection is easily available in all guestrooms, conference rooms and public areas.

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