Hotel Services

We’re here to grant every wish you might have during your stay at Kempinski. Our team of experts is on hand to cater to your each and every need at any time of the day. If there is anything we can do to make your visit to Shanghai better, just let us know.

For more information please call +86 21 3867 8888 or via concierge.shanghaipudong@kempinski.com.

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    Concierge Service

    To make the most of your trip, it's well worth taking some time out from the hotel to explore the many sights, smells and sounds of Shanghai life. Get the insider tips from our Concierge in terms of travel arrangements, and follow the tips in our guide below.

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    Lady in Red

    At the Kempinski Hotel Shanghai, we pride ourselves on offering our guests a memorable experience. Our helpful staff possess the ability to offer our guests a personalised service. While all of our staff are trained to assist guests, there is no person better positioned to listen to your requests than our Lady in Red.

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    Business Centre

    The Business Centre in our hotel provides busy travelers with an "office away from the office".

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    Executive Lounge

    The Executive Lounge is located on the 28th floor of the hotel, offering daily complimentary food and beverage services. Breakfast is available from 6.30 am to 11.00 am, afternoon tea from 2.30 pm to 5.00 pm and happy hour from 5.30 pm to 9.00 pm. The Executive Lounge is also stocked with a selection of international newspapers, magazines and books, ensuring a relaxing environment to catch up on a spot of reading.

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    Internet Access

    Stay in touch! Stay connected! We offer wireless internet connection available throughout the hotel.

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