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Hotel Services

We’re here to grant every wish you might have. Our team of experts is on hand 24 hours a day to cater to your each and every need. May it be overnight laundry or shoeshine service? Limousine transfer to the airport? Not a problem. We are on standby and ready.

For more information please, call +86 21 3867 8888 or via concierge.shanghaipudong@kempinski.com

  • Concierge

    Concierge Service

    Welcome to Grand Kempinski Hotel Shanghai!

    The experienced staff at the Grand Kempinski Hotel Shanghai caters to the needs of guests by providing an extensive range of services and facilities.

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  • ladyinred

    Lady in Red

    Your Kempinski Welcome - the Lady in Red - are at your service from the moment you arrive at the hotel to check-out. They are trained to assist guests with all their requirements and to ensure that your stay is effortless and enjoyable. Please contact the Concierge to be introduced to your Lady in Red.

  • Business Centre

    Business Centre

    The Business Centre at our hotel provides busy travelers with an "office away from the office". Facilities include high speed Internet access, two boardroom style meeting rooms, email facilities, scanning, faxing and printing services.

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  • Executive Lounge

    Executive Lounge

    Personalized service and exclusive benefits.

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  • Indoor Swimming Pool

    Indoor Swimming Pool

    Stay, meet and relax!

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