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Guest Reviews

Don't just take our word for it, see what our guests are saying about their experiences at Kempinski Hotels. We think that meeting our guests on social media is a wonderful way to listen to unsolicited feedback. And of course this feedback helps guide us at Kempinski, as we strive to create memorable journeys for our guests.

Share your opinion with us

  • Kempinski Guest Survey

    27/02/2015
    Burj Rafal Hotel Kempinski Profile
    "General guest comments: Excellent services. Excellent site. Welcome Excellent
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommen..." - Guest
  • "nice place and kiindly of the staff and is every thing is good" - expedia user
  • "Positive: clean nice suits the rafal suit is so nice the small rooms are just fine" - Talal A. from Saudi Arabia
  • "rooms
    cleanliness
    wireless
    breakfast
    checkin / check out great location seamless from checkin to checkout,
    everything you need to get business done, good ..." - G from dubai
  • Booking.com

    12/01/2015
    Burj Rafal Hotel Kempinski Profile
    "Positive: The friendly staff The rate The free wifi The room is clean and has nice interior design.
    Negative: No kettle available in deluxe rooms. I could not m..." - Hasan from Kuwait
  • Booking.com

    31/07/2014
    Burj Rafal Hotel Kempinski Profile
    "Positive: Nice hotel." - Turki from Saudi Arabia
  • Booking.com

    22/07/2014
    Burj Rafal Hotel Kempinski Profile
    "Positive: Very friendly staff, responding very fast, and so helpful. Cleanliness EXCELLENT." - Anfal from Kuwait
  • Kempinski Guest Survey

    22/06/2014
    Burj Rafal Hotel Kempinski Profile
    "General guest comments: Dear Sir, I wish all the luck for you and your hotels. and i hope if i have anther chance to stay in Rafal Hotel Kempinski and your ot..." - Guest
  • "Positive: Clean.. great breakfast. . Beautiful bathroom
    Its a brand new hotel.. still not fully equipped (April 2014)
    but the rooms and bathrooms are clean and..." - Mujahid A. from Saudi Arabia
  • "Great place! Very good location and the rooms are very modern and high-tech. Make sure to get a city view (south)." - Mohammed Al Muhaidib