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Guest Reviews

Don't just take our word for it, see what our guests are saying about their experiences at Kempinski Hotels. We think that meeting our guests on social media is a wonderful way to listen to unsolicited feedback. And of course this feedback helps guide us at Kempinski, as we strive to create memorable journeys for our guests.

Share your opinion with us

  • "Positive: Nice hotel." - Turki from Saudi Arabia
  • "Positive: Very friendly staff, responding very fast, and so helpful. Cleanliness EXCELLENT." - Anfal from Kuwait
  • Kempinski Guest Survey

    Burj Rafal Hotel Kempinski Profile
    "General guest comments: Dear Sir, I wish all the luck for you and your hotels. and i hope if i have anther chance to stay in Rafal Hotel Kempinski and your ot..." - Guest
  • "Positive: Clean.. great breakfast. . Beautiful bathroom
    Its a brand new hotel.. still not fully equipped (April 2014)
    but the rooms and bathrooms are clean and..." - Mujahid A. from Saudi Arabia
  • "Great place! Very good location and the rooms are very modern and high-tech. Make sure to get a city view (south)." - Mohammed Al Muhaidib