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Guest Reviews

Don't just take our word for it, see what our guests are saying about their experiences at Kempinski Hotels. We think that meeting our guests on social media is a wonderful way to listen to unsolicited feedback. And of course this feedback helps guide us at Kempinski, as we strive to create memorable journeys for our guests.

Reto Witwer, CEO Kempinski Hotels
Welcome to the intersection of social media and hospitality! 
Reto Wittwer, CEO Kempinski Hotels 

Share your opinion with us

  • "More newspapers in foreign languages. The staff at this hotel make a difference. I have to specially thank Igor, at the concierge desk, who provides excellent a..." - Eugenia from London
  • "Location was excellent and facilities were great. Inclusive breakfast was superb with all that one coudl have wished for managed by attentive staff Everything w..." - Tom from London
  • Kempinski Guest Survey

    22/11/2013
    Hotel Nikol'skaya Kempinski Moscow Profile
    "General guest comments: Anastasia was a star on reception and sorted out my one problem efficiently. She was very friendly and always helpful
    Likelihood to Retu..." - Guest
  • Kempinski Guest Survey

    30/10/2013
    Hotel Nikol'skaya Kempinski Moscow Profile
    "General guest comments: Special recommendation for all employees working during the breakfast. I want also to say thank you to the reception desk employee for t..." - Guest
  • "I like the room, it was very stylish and comfortable The brecfast was perfect, very delicious and varied. Staying leaved only pleasant memories. Everything was ..." - Anna from Moscow, Russia
  • "Hotel is located in a nice place near the city center. It is 5 minutes walk from Red Square and the Kremlin. Hotel is very nice, staff very receptions and vtříc..." - Martin from Sestajovice, Czech Republic