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Hotel Services

When the smallest detail makes the biggest statement.
What makes a grand hotel? The size of the lobby? Perhaps that would be the case, if included a bank office, a newspaper kiosk and a shoeshine boy. What about the smart concierge uniform? Perhaps, we think, if that uniform is smart enough to tell you what you want to know.

Whatever you need for a perfect stay

The hotel provides a wide range of services to make your stay not only comfortable but also memorable.

  • Les Clefs d`Or concierge
  • Laundry and dry cleaning express service
  • Wi-Fi broadband Internet access
  • Airport and railway station transfers; excursion and limousine services
  • Bank services and foreign currency exchange
  • Parking with 24-hour security
  • Complimentary doctor service Monday–Friday 09:00-06:00
  • Shoeshine service (night service is complimentary)
  • Newspaper kiosk

Meet the Lady in Red at Hotel Baltschug Kempinski

We believe that every guest is special and excellent customer service is the key to successful guest relations. Kempinski’s Lady in Red knows your preferences and is happy to provide recommendations about sightseeing spots, popular restaurants, art exhibitions and great events.

Please do not hesitate to contact our Lady in Red to ensure your stay is effortless and enjoyable.

      Parking with 24-hour security
      Complimentary doctor service Monday–Friday 09.00 a.m. – 06.00 p.m.
      Shoeshine service (night service is complimentary)
      Newspaper kiosk
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