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When the smallest detail makes the biggest difference

Attention to detail is our speciality, and we pride ourselves on the quality of our hotel services. From visa support to the wealth of local information at Concierge, we’ll do all we can to ensure your stay at Hotel Baltschug Kempinski Moscow is perfect.

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    Transfer

    Whether you want a transfer from the airport or a tour around Moscow with a glass of champagne, we will be happy to make your trip unforgettable. For our luxury transfers we only use a new Mercedes S or E-Class limousine.

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    Concierge Services

    We take great pleasure in being able to assist you in creating your most memorable experiences. Our concierge team can do everything from book you afternoon tea, make dining and show reservations, fulfil transportation requests and suggest special gift ideas.

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    Russian Visa Support

    If you have booked your stay at Hotel Baltschug Kempinski, we will be glad to assist you in obtaining a Russian tourist visa. In order to do so, please complete and return the visa support payment agreement to us by fax at +7 495 287 20 03 or via e-mail at reservation.baltschug@kempinski.com

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    Lady in Red

    At the heart of our hotel services is the Lady in Red, a friendly face to welcome you to the hotel. The Lady in Red gets to know her guests personally, anticipating their needs and recommending personalised services.

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    Free Wi-Fi

    Stay connected with your family, friends and business partners with our free high-speed Wi-Fi internet connection. Our Wi-Fi access is available in all public areas of the hotel, including the Lobby Lounge Bar, Café Kranzler, The Baltschug Grill and in all rooms and suites.