When the smallest detail makes the biggest difference

Attention to detail is our speciality, and we pride ourselves on the quality of our hotel services. From visa support to the wealth of local information at Concierge, we’ll do all we can to ensure your stay at Hotel Baltschug Kempinski Moscow is perfect.

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    First impressions of Moscow will be most exciting if you admire the city from the windows of a luxury car provided by Hotel Baltschug Kempinski. The driver will meet you at the airport, help with your luggage and bring you to the hotel with great comfort. Please contact the concierge to order the car at +7 (495) 287 20 00 or hotelcars@olgarent.ru.

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    Concierge Services

    We take great pleasure in being able to assist you in creating your most memorable experiences. Our concierge team can do everything from booking afternoon tea, making dining and show reservations, to fulfilling transportation requests and suggesting special gift ideas. To contact сoncierge desk, please call +7 (495) 287 20 00 or email at concierge.baltschug@kempinski.com.

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    Russian Visa Support

    If you have booked your stay at Hotel Baltschug Kempinski, we will be glad to assist you in obtaining a Russian tourist visa. In order to do so, please complete and return the visa support payment agreement to us by fax at +7 495 287 20 03 or via e-mail at reservation.baltschug@kempinski.com

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    Lady in Red

    At the heart of our hotel services is the Lady in Red, a friendly face to welcome you to the hotel. The Lady in Red gets to know her guests personally, anticipating their needs and recommending personalised services.

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    Free Wi-Fi

    Stay connected with your family, friends and business partners with our free high-speed Wi-Fi internet connection. Our Wi-Fi access is available in all public areas of the hotel, including the Lobby Lounge Bar, Café Kranzler, The Baltschug Grill and in all rooms and suites.

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    Flower Shop “Le Bouquet”

    Flower shop “Le Bouquet” is located on the ground floor in the lobby of the hotel.
    Flowers arrangements can be ordered from 10:00 to 18:00.

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