Hotel Services

Kempinski Hotel Bahia provides a range of extra services to make your stay in Marbella an even more enjoyable one. Whether you want something as simple as a reservation at a local restaurant, or something a little more unusual, our concierge team will be happy to help with any request you have. For information, email concierge.estepona@kempinski.com or call us on +34 952 809 500. We look forward to hearing from you.

NOTICES - We wish to inform you that our indoor heated pool will be closed from the 11th of May till the 25th of May for annual maintenance. We regret any inconvenience this may cause. The outdoor pools are open and at your disposal.

Concierge Services - Whatever you need – concert tickets, a table at an exclusive restaurant or advice on planning an extra-special activity – just ask our concierge team and they'll be happy to assist you in making your stay an unforgettable one.

Internet - Because we know how important it is to stay in touch, all public areas and meeting rooms at the Kempinski Hotel Bahia have free Wi-Fi internet access. What's more, rooms and suites come with Wi-Fi and high-speed internet access. A surcharge applies to the use of premium internet, although GHA Discovery members enjoy faster internet as standard.

Pet Policy - As of the 1st of January 2015 Kempinski Hotel Bahía does not accept pets on the premises, including all public areas, restaurants and gardens except for guide dogs. Should you have a reservation made prior to the 1st of October 2014 and you are travelling with a pet please note we only accept pets under 4kilos with a 20€ per day supplement per pet.

Kempinski Kids Club - Children enjoy hours of entertainment with all the fun of the Kempinski Kids Club. Relax by the pool while the kids paint, bake and explore the hotel gardens. And if you need a babysitter for a romantic night out, we're happy to arrange that for you, too. For more information, please click here.

Lady in Red - The Lady in Red is found in our hotel lobby, providing personalised concierge services and offering guidance to make guests' stays even more enjoyable. For more information, please click here.

The Gallery - Kempinski Hotel Bahia has always had a strong association with art, hence our new art space called The Gallery. For more information, please click here.

Multilingual Staff - So you can be sure that your needs are being understood, the following languages are spoken by several colleagues at Kempinski Hotel Bahia: Spanish, English, German, French, Italian, Portuguese, Russian, Bulgarian, Ukrainian, Arabic and Japanese.

Golf Concierge - If you need any help planning your golf trip while staying with us, simply speak to our Golf Concierge who will be happy to provide information, organise special price arrangements and personalised packages for all the golf courses in the area, all year around.

Limousine Transfer - With our luxury limousine transfer service, your exciting Marbella experience begins as soon as you leave the airport. See the beauty of the Costa del Sol in true style, and as you can book transfers to and from the airport, you can end your stay just as you begun it. Book your transfer via the concierge.

Sixt Rent-a-Car - If you want to explore a little further afield in your stay with us, our partnership with rent-a-car service Sixt guarantees you friendly, helpful service at affordable rates. The Sixt desk is just opposite the hotel reception. For more information, please click here.

Doctor on Call - Enjoy peace of mind during your stay with the knowledge that our private doctor is on call to answer any medical emergencies you may have, 24 hours a day. Expert, professional assistance is always at hand. (surcharges apply)

Follow us on Social Media - Learn more about the Kempinski Hotel Bahia and discover the experiences of our guests by following us on our social media pages Facebook, Twitter and Instagram. You'll get all the latest updates and the opportunity to speak to our team directly.

Mini Bar 'A La Carte' - Our new room service of 'A La Carte' Mini Bar ensures that our guests can have their mini bar arranged exactly as they wish, choosing the beverages and snacks that you wish to consume. Simply fill in the menu which you will find in room, contact Room Service and they will deliver your refreshments directly to you.