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Hotel Services

With over 120 years of London experience amongst them, Head Concierge Frank Laino and his award winning team are dedicated to ensuring your stay is seamless.

Whether it is tickets to a sold out theatre show, an exclusive top restaurant reservation or tipping you on the city's hidden gems, our Concierge is at your disposal 24 hours a day with their revered knowledge and expertise.

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    Frankly Speaking

    Keep up to date with what's hot in London this month. Our very own Frank Laino shares his tips on where to eat, what to see and where to be seen in his monthly newsletter.

    Find out more

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    Chauffeur Service

    Whether you like to be greeted at the airport for an effortless transfer to The Stafford or would simply like a driver to assist you with some retail therapy, the concierge team can organise a variety of prestige vehicles for your disposal at a moments notice.

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    Children's Activities

    With so much much to see and do in London its hard to know where to start. To help you plan your visit with the children we've put together some information on some of London's "must see" attractions.

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    First Aid Kit

    If you have ever experienced your baggage being lost while in transit then you'll know how inconvenient and frustrating it can be to pull together the essentials until your are reunited with your belongings. At The Stafford London, by Kempinski we have a dedidcated team lead by Assistant Concierge Peter Knell, who will ensure everthing you need to survive the next 24hours is delivered to your room with in moments of checking in.