Hotel Services

With over 120 years London experience between them, Frank and his concierge team are dedicated to ensuring your every request is met. Whether it is tickets to a sold out show, a private tour around London's Silver Vaults or a last minute restaurant reservation, our concierge will make it happen.

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    Frankly Speaking

    Keep up to date with what's hot in London this month. Our very own Frank Laino shares his tips on where to eat, what to see and where to be seen in his monthly newsletter.

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    Chauffeur Service

    Whether you like to be greeted at the airport for an effortless transfer to The Stafford or would simply like a driver to assist you with some retail therapy, the concierge team can organise a variety of prestige vehicles for your disposal at a moments notice.

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    Childrens Activities

    With so much much to see and do in London its hard to know where to start. To help you plan your visit with the children we've put together some information on some of London's "must see" attractions.

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    Fact Sheet

    Delve into the historic Stafford London, by Kempinski and be inspired by a bygone era. Classic heritage design meets modern day luxury.

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    First Aid Kit

    If you have ever experienced your baggage being lost while in transit then you'll know how inconvenient and frustrating it can be to pull together the essentials until your are reunited with your belongings. At The Stafford London, by Kempinski we have a dedidcated team lead by Assistant Concierge Peter Knell, who will ensure everthing you need to survive the next 24hours is delivered to your room with in moments of checking in.