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Terms & Conditions

Below find the Terms & Conditions of "Le Spa".

SPA CARE

Please arrive at Le Spa 15 minutes before your appointment in order to respect treatment session schedules.  In cases of tardiness, extended treatment sessions will not be granted.

To ensure sufficient time and care, Le Spa recommends that men arrive an hour in advance for barber appointments.

All necessary accessories required for proper care (robes, towels and slippers) will be at your disposal.

Le Spa as well as Le Fitness does not grant access to minors under the age of 18.

HEALTH CONDITIONS

Please inform Le Spa staff of any allergies or injuries that could affect your quality of care.

PREGNANCY

Please alert Le Spa staff of pregnancy to ensure proper and appropriate care.

LOST OR STOLEN POSSESSIONS

Our team will not be held responsible for lost or stolen possessions.

ACCIDENTS & INJURIES

In cases of accidents or injuries, hotel staff will not be held liable or responsible.

RESTRICTIONS ON THE USE OF FACILITIES

The use of tobacco is strictly prohibited.

To respect the tranquility of everyone, you are kindly requested not to use your mobile phone.

Proper attire must be worn while exercising. Sports shoes are required in the fitness centre.

SPA BOUTIQUE

To continue your spa experience at home, all spa products used in the treatments and services are available in our spa boutique.

REFUND POLICY

Unopened retail products can be exchanged within 5 days of purchase, if presented with the original receipt. No credit card refunds will be processed.

CANCELLATION POLICY

Any Spa treatment cancellation or modification in the time schedule not made minimum 24 hours in advance will not be eligible for any reimbursement.

MASSAGES

Our massages are neither medical nor medicinal. All of them are well-being, aesthetic and non-therapeutic care treatments. The term «massage» may also be used to express body modeling using different and varied techniques by masseuse trained in authorized centres or by beauticians.