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Guest Reviews

Don't just take our word for it, see what our guests are saying about their experiences at Kempinski Hotel Gravenbruch Frankfurt. We think that meeting our guests on social media is a wonderful way to listen to unsolicited feedback. And of course this feedback helps guide us at Kempinski, as we strive to create memorable journeys for our guests.

Share your opinion with us

  • Kempinski Guest Survey

    27/02/2015
    Kempinski Hotel Frankfurt Profile
    "General guest comments: I had never stayed at a Kempinski before. I am a convert. It was a delightful experience! Lovely room, delicious food, superb service. ..." - Guest
  • Kempinski Guest Survey

    26/02/2015
    Kempinski Hotel Frankfurt Profile
    "General guest comments: All staff, especially the front desk and conceirge, were very welcoming and willing to help in any way. A very wonderful business trip...." - Guest
  • Kempinski Guest Survey

    26/02/2015
    Kempinski Hotel Frankfurt Profile
    "General guest comments: The staff is extremely friendly, welcoming and accommodating.
    Likelihood to Return: 5
    Likelihood to Recommend Property: 6
    Likelihood to ..." - Guest
  • Kempinski Guest Survey

    20/02/2015
    Kempinski Hotel Frankfurt Profile
    "General guest comments: This was my first visit to the hotel and I enjoyed my stay immensely. Without exception, every member of staff I came into contact with..." - Guest
  • Kempinski Guest Survey

    19/02/2015
    Kempinski Hotel Frankfurt Profile
    "General guest comments: This as my 5th experience at the hotel in order to visit the Messe Fair . I particularly was very impressed with the renovations and the..." - Guest
  • Kempinski Guest Survey

    17/02/2015
    Kempinski Hotel Frankfurt Profile
    "General guest comments: Great food in THE restaurant, enjoyed THE breakfast very Much, perfect Size of television, That s all we need and whish for to wake up r..." - Guest
  • Booking.com

    16/02/2015
    Kempinski Hotel Frankfurt Profile
    "Positive:I love the view of thw hotel lake from our room and the breakfast is excellent." - Jehan from Singapore
  • "Near to th FA Airport, nice staff, warm welcoming, worth of value" - Bijan from Brussels
  • Kempinski Guest Survey

    28/01/2015
    Kempinski Hotel Frankfurt Profile
    "General guest comments: For 42 years I have travelled more than 200 days each year Have stayed in Mandarins ,Penninsulas and Four Seasons but this experience..." - Guest
  • Booking.com

    27/01/2015
    Kempinski Hotel Frankfurt Profile
    "Positive:The renovation is almost finished. The new lobby is spectacular. Rooms are very comfortable and well appointed. Best of all the staff is first rate ..." - Jeff from Canada
  • Kempinski Guest Survey

    24/01/2015
    Kempinski Hotel Frankfurt Profile
    "General guest comments: Young, energetic, incredibly thoughtful and helpful staff.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Rec..." - Guest
  • Kempinski Guest Survey

    23/01/2015
    Kempinski Hotel Frankfurt Profile
    "General guest comments: Everyone employeed at the hotel seemed very happy in their work amd were most welcoming.
    Likelihood to Return: 5
    Likelihood to Recommend..." - Guest
  • Kempinski Guest Survey

    19/01/2015
    Kempinski Hotel Frankfurt Profile
    "General guest comments: Extremely friendly staff in Check in and Check out.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend ..." - Guest
  • Booking.com

    18/01/2015
    Kempinski Hotel Frankfurt Profile
    "Positive: Concierge guys , all perfect , recomendations and nicer tables were arranged. All stuff are kind and helpfull.." - Sait from Turkey
  • Kempinski Guest Survey

    16/01/2015
    Kempinski Hotel Frankfurt Profile
    "General guest comments: Take care of your employees, they were all wonderfull!
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recomme..." - Guest
  • Kempinski Guest Survey

    28/11/2014
    Kempinski Hotel Frankfurt Profile
    "General guest comments: High standard of professionnalism and kindness of the staff. Really impressed. I have the opportunity to stay in similar hotels (interco..." - Guest
  • Kempinski Guest Survey

    25/11/2014
    Kempinski Hotel Frankfurt Profile
    "General guest comments: The concierges provided excellent service and recommendations during our stay. I especially want to share a great appreciation to Murat ..." - Guest
  • Kempinski Guest Survey

    13/11/2014
    Kempinski Hotel Frankfurt Profile
    "General guest comments: Thank you, very good stay and hope to return soon
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Ke..." - Guest
  • Kempinski Guest Survey

    24/10/2014
    Kempinski Hotel Frankfurt Profile
    "General guest comments: Jennifer at check out was extremely pleasant. The renovations are highly promising and my room (201) was excellent in layout, facilities..." - Guest
  • Booking.com

    11/10/2014
    Kempinski Hotel Frankfurt Profile
    "Positive: everything was just perfect!." - George from Lebanon
  • Booking.com

    11/10/2014
    Kempinski Hotel Frankfurt Profile
    "Positive: Breakfast buffet very well equipped. Reception and restaurant Staff incredibly friendly and gracious..
    Negative: A proper lobby is non-existant (I exp..." - Booking.com User from Jordan
  • Kempinski Guest Survey

    26/09/2014
    Kempinski Hotel Frankfurt Profile
    "General guest comments: The concierge was exceptional. Using my name spontaneously when I returned after a day of meetings made me feel very valued and is one o..." - Guest
  • Booking.com

    03/08/2014
    Kempinski Hotel Frankfurt Profile
    "Positive: Go ahead and book this hotel .., and will never regret it's close to city by car and taxi available as well. Room size,quality, decoretion ... Every t..." - Mohammed from United Arab Emirates
  • Booking.com

    31/07/2014
    Kempinski Hotel Frankfurt Profile
    "Positive: Every thing..., AC, Location, Service, Quality of room service and staff..., nice family connecting room.., helpful staff all in all the best stay and..." - Mohammed from United Arab Emirates
  • Booking.com

    29/07/2014
    Kempinski Hotel Frankfurt Profile
    "Positive: Great room and a fantastic restaurant! Excellent staff!!.
    Negative: Nothing!." - Betty from Netherlands
  • Booking.com

    13/07/2014
    Kempinski Hotel Frankfurt Profile
    "Positive: I have stayed there many times. It is always a pleasure. The staff is wonderful as are the facilites..
    Negative: The remodeling presents some problems..." - Kevin from U.S.A.
  • Booking.com

    10/07/2014
    Kempinski Hotel Frankfurt Profile
    "Positive: the best hotel in my life..
    Negative: nothing. it was perfect.." - Jalles from Brazil
  • Booking.com

    20/05/2014
    Kempinski Hotel Frankfurt Profile
    "Positive: nice place to stay if you wanna stay outskirt of Frankfurt..
    Negative: the garden is still under construction." - Jing from China
  • Booking.com

    04/05/2014
    Kempinski Hotel Frankfurt Profile
    "Positive: A really impressive venue, with a fantastic park next to a golf. The rooms and equipment are of the higher standard -- as usual with the Kempinski hot..." - Yoann from Luxembourg
  • Booking.com

    03/05/2014
    Kempinski Hotel Frankfurt Profile
    "Positive: you hardly noticethat they are doing major renovations, all is done very professional.Super hotel for Frankfurt and we had again a lovely evening in t..." - Georg from Germany
  • Hotels.com

    01/05/2014
    Kempinski Hotel Frankfurt Profile
    "Enjoyed very much" - Israel from IL
  • Booking.com

    19/07/2013
    Kempinski Hotel Frankfurt Profile
    "One of the best hotels ever! Set in the building from 15th century, surrounded with small lake and includes one of the best Wellness areas in Frankfurt. Great s..." - Mihajlo from Austria
  • Booking.com

    16/07/2013
    Kempinski Hotel Frankfurt Profile
    "The atmosphere and the facilities in the Kempinski are out of this world! It rarly that I enjoy a staying in a hotel like I enjoy this one!. Perfect hotel.. No ..." - Inon from Israel
  • Hotels.com

    01/05/2013
    Kempinski Hotel Frankfurt Profile
    "Excellent service, the new rooms are very nice and comfortable. We traveled with our little 5 year old boy and they team was very kids friendly! Our son loved t..." - Hotels.com User from US
  • Booking.com

    02/02/2013
    Kempinski Hotel Frankfurt Profile
    "excellent location 15 mins from Frankfurt Airport . very comfortable, excellent resturant , nice attentive staff." - Richard from United Kingdom