A day in the life of Olga, our Lady in Red
This week we shadowed Olga, our Lady in Red, to see what her daily activities are. The Lady in Red is the hotel’s Ambassador. This is one of Kempinski’s signature services which means that you will find a Lady in Red in most of our hotels around the world. As an extended arm of the General Manager she welcomes, meets and farewells hotel guests and is responsible for the communication with all patrons, always providing the highest quality service.