Shoe Shine Service
One feature of a real Grand Hotel: Overnight shoe shine service with pick-up and delivery right at your door steps - Start your day in style. If you prefer to start your day with your shoes all polished and shiny, please just simply leave them outside your door at night.
Our concierge team will have them picked up and returned to you better than new the next morning.
Enjoy wireless internet connection in your room or suite and in all public areas. Use the access in our meeting rooms or in the Business Centre. A wireless high-speed connection is available in all rooms as well as in the public areas. Please open the internet browser on your computer and navigate to the section "Personal W-LAN". For login, please enter your surname as user name and use your room number as password.
Basic Option: free of charge, unlimited
High-Speed: 1hour: EUR 6; 24hour: EUR 19; 48hour: EUR 29
Just leave your car with us upon arrival - our valet parking service will take it to the underground parking area for you and take good care of it. Simply leave the key at the concierge desk and we will bring it to the entrance whenever you request it. A parking lot in the underground car park is available for EUR 25 per day.
You will be welcomed at the hotel by our friendly door man who will take care of your luggage and accompany you to your room.
Speed Dial DirectoryHelping you find the right contact in the hotel to address your questions or concerns to. We will be happy to assist you!
ConciergeT +49 351 4912 805F +49 351 4912 firstname.lastname@example.org
Front DeskT +49 351 4912 0F +49 351 4912 email@example.com
Lady in Red - Guest RelationsT +49 351 4912 806F +49 351 4912 firstname.lastname@example.org
Meetings & EventsT +49 351 4912 607F +49 351 4912 email@example.com
ReservationsT +49 351 4912 636F +49 351 4912 firstname.lastname@example.org
MarketingT +49 351 4912 603F +49 351 4912 email@example.com
People ServicesT +49 351 4912 880F +49 351 4912 firstname.lastname@example.org
Restaurant ManagerT +49 351 4912 712F +49 351 4912 email@example.com
SalesT +49 351 4912 609F +49 351 4912 firstname.lastname@example.org
Spa LoungeT +49 351 4912 870Margitta Stephan email@example.comTilo Weidig firstname.lastname@example.org