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Kempinski Residences & Suites, Doha receives award for service excellence

Kempinski Residences & Suites, Doha has been recognised as the top hotel in Qatar by receiving the Hotel Quality Standards Award from Qatar Tourism Authority

Doha, 17 July 2013: Kempinski Residences & Suites, Doha has the pleasure and honour to share with you that it has been recognised as the top hotel in Qatar by receiving the Hotel Quality Standards Award from Qatar Tourism Authority. His Excellency QTA Chairman Issa Bin Mohamed al-Muhannadi presented the award to the General Manager, Wissam Suleiman during a ceremony held last week in Doha.

The Hotel Quality Rating Programme is a new initiative from QTA and was conducted in collaboration with an independent international agency. Six top-ranked hotels in Qatar have been recognised for excellence in service and product quality, Kempinski Residences & Suites, Doha being the hotel receiving the highest score in the country.

The program's main objective is to set benchmarks in hospitality facilities in the country by raising the levels of service and establishing Qatar as a leading destination. The independent company employed mystery guests who tested the hotels during their two or three nights stays. The rating system took into consideration several factors including booking process, on-site service, food and beverages, quality and cleanliness of the rooms and public areas, facilities, privacy and safety among others. The report also assessed the ability of staff to handle and resolve "fabricated" problems.

 

We have the pleasure and honour to share with you that Kempinski Residences & Suites, Doha has been recognised as the top hotel in Qatar by receiving the Hotel Quality Standards Award from Qatar Tourism Authority. His Excellency QTA Chairman Issa Bin Mohamed al-Muhannadi presented the award to the General Manager, Wissam Suleiman during a ceremony held last week in Doha.
The Hotel Quality Rating Programme is a new initiative from QTA and was conducted in collaboration with an independent international agency. Six top-ranked hotels in Qatar have been recognised for excellence in service and product quality, Kempinski Residences & Suites, Doha being the hotel receiving the highest score in the country.
The program's main objective is to set benchmarks in hospitality facilities in the country by raising the levels of service and establishing Qatar as a leading destination. The independent company employed mystery guests who tested the hotels during their two or three nights stays. The rating system took into consideration several factors including booking process, on-site service, food and beverages, quality and cleanliness of the rooms and public areas, facilities, privacy and safety among others. The report also assessed the ability of staff to handle and resolve "fabricated" problems.

About Kempinski Residences & Suites, Doha:

The contemporary-design building with stylish interiors exudes an air of understated elegance and serenity. Kempinski Residences & Suites, Doha is an ideal luxury home for relocating executives and their families seeking a hassle-free lifestyle with all the trimmings, as well as offering short stay option. The 370 spacious suites and villas, with one to six-bedroom configurations, can comfortably accommodate guests travelling on their own, as well as couples and large families seeking a tranquil and private ambience. Enjoy impeccable service, state-of-the-art facilities, award-winning dining options, indoor swimming pools, a fully-equipped gym and the famous Kempinski Playroom.

 

About Kempinski Hotels:

Created in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Kempinski’s rich heritage of impeccable personal service and superb hospitality is complemented by the exclusivity and individuality of its properties. Kempinski now comprises a portfolio of 80 five-star hotels in 30 countries and continues to add new properties in Europe, the Middle East, Africa and Asia. Each one reflects the strength and success of the Kempinski brand without losing sight of its heritage. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts, and prestigious residences. Each one imbues the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotels.

 

To book or for further information visit:

www.kempinski.com/press • www.kempinski.com/doha • www.globalhotelalliance.com

 

Issued by:

Nikolaos Foskolos • Marketing Communications Manager

Kempinski Residences & Suites, Doha

P.O Box 32129 • West Bay • Doha • Qatar

Tel +974 4405 3366 • Fax +974 4405 3334

nikolaos.foskolos@kempinski.com