A carefree experience

The hotel's impeccable services include: VIP ski pass, limousine service and car-rental on request, Kids’ Club and baby-sitting, organized excursions, ski instructors, state-of-the-art ski room, hiking, rafting, horse-riding. The sky is the limit.

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    Transfers by luxurious multi-van and limousine services

    The Kempinski Hotel Grand Arena Bansko is located 150 km away from the Sofia International Airport. We would be pleased to organize your trip to and from the airport.

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    VIP ski pass - Just ski, do not queue!

    VIP ski passes are available exclusively for purchase by ULEN - the Ski Zone Operator for all the guests of Kempinski Hotel Grand Arena, ensuring fast access to the Gondola lift station avoiding eventual long queues. Based on Ski Zone operator regulation there is not an option of upgrade to a VIP service for all pre-booked ski passes.

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    Kids’ Club

    The family-friendly Kempinski Hotel Grand Arena Bansko offers a supervised Kids Club at your disposal. While you are exploring the beautiful Pirin Mountains, your children can play uninterrupted and engage in exciting child-appropriate activities at the Kids Club. This is the place where all kids laugh, smile and play. Enjoy the day knowing that your children are in safe and friendly hands.

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    Business Services

    You have a forth-coming business meeting, you are finalizing your presentation, or in need of secretarial services. We work hard to satisfy all your needs.

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    Hairdressing salon "Funky & Rouge"

    In the "Funky & Rouge" salon well trained professionals will bring you in a friendly and positive atmosphere. Their main priority is personal attention to clients, making them satisfied from the beginning to the last little detail.

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    Free Internet Access

    Complimentary Wi-Fi Internet access is available in all public areas, conference halls, rooms and suites. Surf the Internet, check e-mails and stay connected with your family and friends during your stay at Kempinski Hotel Grand Arena Bansko.

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    Stay active during your stay with us and explore the charming town of Bansko, with its beautiful surroundings! Bicycles are available for our guest to maintain a healthy lifestyle and discover new adventures!

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    Room Comfort Menu

    Take advantage of the items on the Room Comfort Menu and enjoy an at home feeling with comfortable sleep and plenty of relaxing, harmonious moments.

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    Wake Up Call

    Aiming to always deliver a high standard service, Kempinski Hotel Grand Arena Bansko is happy to offer guests the option of a wake up call. Contact our Reception Desk and we can also arrange complimentary tea or coffee in order to facilitate your early morning!