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SPA Etiquette

The spa environment is one of tranquility and relaxation.

Please respect the quiet and privacy of other Guests by speaking in a soft voice or simply enjoying the silence. We kindly request you to refrain from using your mobile phone and camera while using the SPA facilities. Smoking is prohibited throughout the SPA.

While the SPA provides lockers, it is recommended that you leave valuables in your Guest room safe. The SPA does not assume liability for any valuables.

Health Conditions

Please advise us of any health conditions, allergies or injuries that could affect your treatments or use of the spa facilities.

Spa Experience

Please consult the spa for reservation. For your convenience the spa will provide towels, slippers, shower caps and all amenities required for use during your visit. During all treatments you will be properly draped for ensured privacy.

Minimum Age

The minimum age for the gym as well as the spa treatments is 16 years. Please note children under 12 years must be accompanied by an adult when accessing the swimming pools.

Reservations

Advanced booking is highly recommended to ensure preferred times are available, particularly if you choose to enjoy multiple bookings during your stay. The spa provides walk-in bookings based on availability. To make a reservation from your Guest room, touch the spa button on your telephone, number 190.

We invite you to advise us of any special preferences, concerns, or focus areas to make the most out of your experience when making your reservation and during your treatment.

Gift Certificates

Our gift certificates make a wonderful gift for any special occasion. Please enquire at the spa reception for details and purchase.

Cancellation and Change Policy

We kindly ask our Guests to give a minimum of twenty four hours notice for changes or cancellations. With less than twenty four hours notice you will be charged 100% of your treatment. If appointments are reserved before arrival at the resort, the spa cancellation policy follows that of your resort reservation.

Late Arrival

If ever your time would be limited before your treatment, please be informed that a late arrival will deprive you of your treatment time. As a courtesy to the next Guest, your appointment will end as originally scheduled should you arrive late.

Opening Hours

Summer

Pool & Gym - 7AM to 9PM - Daily.

SPA and Treatment Area - 9AM to 9PM - Daily.

Winter

Pool & Gym - 7AM to 10PM - Daily.

SPA and Treatment Area - 10AM to 10PM - Daily.

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