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Guest Reviews

Don't just take our word for it, see what our guests are saying about their experiences at Kempinski Hotels. We think that meeting our guests on social media is a wonderful way to listen to unsolicited feedback. And of course this feedback helps guide us at Kempinski, as we strive to create memorable journeys for our guests.

Share your opinion with us

  • Kempinski Guest Survey

    07/01/2016
    Kempinski Hotel Badamdar, Baku Profile
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  • Kempinski Guest Survey

    22/12/2015
    Kempinski Hotel Badamdar, Baku Profile
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  • Kempinski Guest Survey

    17/12/2015
    Kempinski Hotel Badamdar, Baku Profile
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  • Kempinski Guest Survey

    17/12/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Selected by customer" -
  • Kempinski Guest Survey

    16/12/2015
    Kempinski Hotel Badamdar, Baku Profile
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  • Kempinski Guest Survey

    15/12/2015
    Kempinski Hotel Badamdar, Baku Profile
    "The people are very kind and very good atmosphere." -
  • Kempinski Medallia Survey

    31/10/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 4" - Guest
  • Kempinski Medallia Survey

    28/10/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 3
    Likelihood to Recommend Property: 4
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    26/10/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: All the staff contributed in making my stay hassle free
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recomm..." - Guest
  • Kempinski Medallia Survey

    23/10/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: Great staff at the hotel. The reception manager and representatives. Concierge, dinning staff and waiters. Great expirence. Thank yo..." - Guest
  • Kempinski Medallia Survey

    19/10/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: Overall satisfied
    Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    19/10/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: Receptionist - a woman named Elana' I think, she was the only woman in the reception. Very efficient and welcoming.
    Likelihood to Recom..." - Guest
  • Kempinski Medallia Survey

    19/10/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: the business lounge is below standard
    Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    18/10/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: allways very warm hospitelety , excelant service in all hotel departments , feel like in a family , like at home .
    Likelihood to Return:..." - Guest
  • Holidaycheck

    16/10/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Everything is right in this hotel: friendly and competent staff, large pool and a spacious gym area. The location is not very well, a little bit far from shoppi..." - Sergei
  • Kempinski Medallia Survey

    16/10/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 4
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    16/10/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 4
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 4" - Guest
  • Kempinski Medallia Survey

    13/10/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 1
    Likelihood to Recommend Property: 1
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    12/10/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    12/10/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: much comfortable
    Likelihood to Return: 5
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    12/10/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: Housekeeping were very nice and attentive
    Hotel improvements comments: Chaotic parking arrangements, more control and discipline needed...." - Guest
  • Kempinski Medallia Survey

    09/10/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Hotel improvements comments: Check how payment of room is to be done; if guest indicates company pays, then do not first have them make a deposit before handing..." - Guest
  • Kempinski Medallia Survey

    08/10/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: The overall service is improving all the time. i would suggest having more TV channels available
    Likelihood to Return: 6
    Likelihood to ..." - Guest
  • Kempinski Medallia Survey

    03/10/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    01/10/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    28/09/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • "Positive:staff very helpful and friendly.
    Negative:smokers were setting next to us in flat 809 on ( NON - Smooking ) floor !" - Ismail from United Arab Emirates
  • Kempinski Medallia Survey

    22/09/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: The only other kepinski hotel I have ever stayed at was in Berlin. This one is worlds better. Also this survey is way way way too long..." - Guest
  • "Positive:Fantastic sport facilities (a fitness gym with both dumbbels and machines and a large & warm swimming pool)! In addition, there is an open air basketba..." - Hiroshi from Japan
  • Kempinski Medallia Survey

    21/09/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: IT could be wonderfull to reveiw the rules dn regulations for the gusts onc they arrive earl in the morning and shold leave late at nigh..." - Guest
  • Kempinski Medallia Survey

    18/09/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: Top marks to Concierge, a great service. Bar staff are hard work and it felt like you were disturbing them to get a drink, manners..." - Guest
  • Kempinski Medallia Survey

    16/09/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 4
    Likelihood to Recommend Property: 4
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    12/09/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 4
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    11/09/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • "Excellent hotel with great facilities. My only problem was not with the hotel, but the Hotels.Com App which did not clearly state that there would be a local ch..." - Ian from GB
  • Kempinski Medallia Survey

    07/09/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: I found all staff very courteous and efficient in their actual job function. Only complaint is directed towards lobby bar star staff con..." - Guest
  • Kempinski Medallia Survey

    07/09/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: Always very happy to stay at this hotel.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: ..." - Guest
  • Kempinski Medallia Survey

    04/09/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: All the staff were very willing and helpful. It is a shame the indoor pool was closed for maintenance, but at least we were warned in ad..." - Guest
  • Kempinski Medallia Survey

    03/09/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 4
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    31/08/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: Room air-condition specially the van needs to be less noisy in 5 star hotel.
    Likelihood to Return: 5
    Likelihood to Recommend Property: 5..." - Guest
  • Kempinski Medallia Survey

    30/08/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: Elchin the concierge is an absolute credit to your hotel, very warm personality and extremely gracious
    Likelihood to Return: 6
    Likelihoo..." - Guest
  • Kempinski Medallia Survey

    27/08/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: I will be glad to stay again.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    27/08/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: Stop people smoking within the lobby.
    Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    25/08/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: Although paying in advance for my 3 night stay I was challenged at check out for payment again ??
    Hotel improvements comments: Customer ..." - Guest
  • Kempinski Medallia Survey

    24/08/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    24/08/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: Hi, The only complain I have is about the laundry,was late most of the days and the manager of the laundry is a very rude and not profes..." - Guest
  • Kempinski Medallia Survey

    24/08/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: Missing the ironing board in the room. In general the staff was very nice and ovecoming in the reception the dining room and the ladies ..." - Guest
  • Kempinski Medallia Survey

    22/08/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: congratulations for the service structure welcoming and really excellent . I was very impressed by the hospitality, professionalism , fr..." - Guest
  • Kempinski Medallia Survey

    22/08/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: Brackfast staff
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    21/08/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    21/08/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: None
    Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    21/08/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: The Internet is very slow in all the hotel, but in the room it is an unaccepted, couldn't work on the computer, couldn't surf while on b..." - Guest
  • Kempinski Medallia Survey

    18/08/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: I had a lovely stay at the hotel, very friendly and very welcoming staff. I did had a problem with the taxi drivers which spoilt the exp..." - Guest
  • Kempinski Medallia Survey

    17/08/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: ok
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    17/08/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: the hotel is one off the best hotel in all europe.
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend K..." - Guest
  • Kempinski Medallia Survey

    17/08/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: The bellboy was extremely helpful but I can't remember his name
    Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood t..." - Guest
  • Kempinski Medallia Survey

    17/08/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: Very good experience
    Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    02/08/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    30/07/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    24/07/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: very nice stay, real friendly people working, recommandable for sure.
    Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likeli..." - Guest
  • Kempinski Medallia Survey

    21/07/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: Vusal Elnara Mehraban
    Likelihood to Return: 5
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    21/07/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: The experience was just AWESOME! Especially Mr. Maksud, he always went out of his way with his amazing front office team! Cannot also f..." - Guest
  • Kempinski Medallia Survey

    20/07/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    20/07/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: thank you very much for your cooperation and welcoming to my dog that make my trip more elegant I had wonderful time with him in your g..." - Guest
  • Kempinski Medallia Survey

    16/07/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: Thanks a lot for my business trip for all of Kempinski Badamdar Hotel employees.
    Likelihood to Return: 5
    Likelihood to Recommend Propert..." - Guest
  • Kempinski Medallia Survey

    14/07/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 3
    Likelihood to Recommend Property: 4
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    13/07/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 5" - Guest
  • Kempinski Medallia Survey

    12/07/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Hotel improvements comments: Car parking and access to parking can be improved
    Likelihood to Return: 5
    Likelihood to Recommend Property: 4
    Likelihood to Recomme..." - Guest
  • Kempinski Medallia Survey

    10/07/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: We were very happy with the staff, but feel that they have been trained to be desperate to please, rather than relaxing and trusting to ..." - Guest
  • Kempinski Medallia Survey

    09/07/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: only complaint was or people smoking in the bar area
    Likelihood to Return: 5
    Likelihood to Recommend Property: 5
    Likelihood to Recommend..." - Guest
  • Kempinski Medallia Survey

    09/07/2015
    Kempinski Hotel Badamdar, Baku Profile
    "Likelihood to Return: 6
    Likelihood to Recommend Property: 6
    Likelihood to Recommend Kempinski: 6" - Guest
  • Kempinski Medallia Survey

    08/07/2015
    Kempinski Hotel Badamdar, Baku Profile
    "General guest comments: We feel really friendly and comfortable with Mr Maksud and the concierge and all the staff, to make a excursion and tour, around Baku. O..." - Guest
  • "From late arrival, to use of the business center, and a room with a view the staff went out of their way to ensure my stay was perfect." - Jacqueline from Blacksburg, VA