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Terms & Conditions

Terms & Conditions - Overview

  • 10% service charge and 6% tourism fee applies
  • All special offers are not combinable with any existing offers, packages, promotions or Best Flexible rates.
  • All special offers apply only to new reservations, excluding the existing confirmed reservation
  • As per UAE law occupants of the room must be 21 or above years of age at the time of check-in unless accompanied by a parent(s) or legal guardian.
  • As per UAE law driver’s licence cannot be accepted as a proof of identification. Valid identifications are Emirates ID and passport.
  • Guests above 12 years of age are considered adults
  • Blackout dates may apply
  • Rates and offer is subject to availability and may be applicable to limited room categories only
  • Guests will be responsible for all charges made to their room. Other damages caused during the guest's stay will be billed directly to the credit card on file
  • Emirates Palace has the right at any time to discontinue or change any special offer
  • If not otherwise stated, all packages and special offers are non-refundable.
  • Even after full payment has been received, we reserve the right to cancel a reservation without notice if we become aware of or are notified of any fraud or illegal activity associated with the payment for the reservation
  • All rights reserved

Early Booker Offer

  • All terms and conditions listed under “overview”
  • The given credit card will be charged immediately for all nights booked
  • Early booker offers are non-refundable and non-amendable 

GCC Residents Summer Offer

  • All terms and conditions listed under “overview”
  • Offer is valid for anyone who has a valid GCC residence visa, GCC ID, Passport or Emirates ID. Resident identification must be shown at time of check-In, failure of which will lead to reservations being amended to the Best flexible rate.
  • GCC countries include – United Arab Emirates, Kingdom of Saudi Arabia,  Sultanate of Oman, State of Qatar, Kingdom of Bahrain and State of  Kuwait
  • Buffet breakfast is served in Le Vendome only for all registered guests.
  • Airport transfers and lounge access is not included in this offer
  • A third sharing adult will be charged extra for accommodation and breakfast
  • Any extension of stay after the initial booking is confirmed will be subject to availability and will be at the Hotel's discretion to extend the same rate.
  • Limited availability and limited number of rooms available for the offer
  • "No shows" will be charged room plus tax (for the first night or as per the applicable cancelation policy) to the credit card on file
  • In the event of early departure, no refund will be extended
  • No charge if booking is cancelled 3 days prior to arrival date, before 12 noon local UAE time

Abu Dhabi Festival Package

  • All terms and conditions listed under “overview”
  • Event ticket(s) are only issued for registered guests on corresponding stay dates.
  • A third sharing adult will be charged extra for accommodation as well as tickets.  
  • If your stay consecutively passes over two or more events the package will automatically include ticket(s) for the next show/s as well.
  • 20% discount in Mezzaluna, Mezlai and Sayad applies to food only.
  • Any extension of stay after the initial booking is confirmed will be subject to availability and will be at the Hotel's discretion to extend the same rate.
  • Limited availability and limited number of rooms available for the offer
  • "No shows" will be charged room plus tax (for the first night or as per the applicable cancelation policy) to the credit card on file
  • In the event of early departure, no refund will be extended
  • No charge if booking is cancelled 3 days prior to arrival date, before 12 noon local UAE time