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Guest Reviews

Don't just take our word for it, see what our guests are saying about their experiences at Kempinski Hotels. We think that meeting our guests on social media is a wonderful way to listen to unsolicited feedback. And of course this feedback helps guide us at Kempinski, as we strive to create memorable journeys for our guests.

Share your opinion with us

  • Booking.com

    05/01/2016
    Emirates Palace Profile
    "Positive: Must be one of the best in the world. Try it!." - Dorian from United Kingdom
  • Expedia

    30/12/2015
    Emirates Palace Profile
    "We stayed here over Christmas. We were impressed about the friendly welcome and great staff. Many great surprises came our way, including a complementary tour o..." - Andy from France/Sweden
  • Google

    28/12/2015
    Emirates Palace Profile
    "Outstanding property. Beyond world class even" - Ajay Chopra
  • Google

    28/12/2015
    Emirates Palace Profile
    "The Palace for tasting a 24K Signature Gold Cappuccino!

    This is the place which serves the infamous 24K signature gold cappuccino which give you a taste of roy..." - Svein-Magne Tunli
  • Holidaycheck

    23/11/2015
    Emirates Palace Profile
    "Perfect long weekend, great restaurants and beach is fantastic. The staff is very attentiative. There is absolutely no ned to leave the hotel! the rooms are spa..." - Ogi
  • Booking.com

    17/11/2015
    Emirates Palace Profile
    "Positive: I really loved this palace. I like every thing in this hotel. Best service ever." - Ali from Saudi Arabia
  • Booking.com

    28/10/2015
    Emirates Palace Profile
    "Positive: this hotel has an incredibly majestic sense of place. The staff are friendly, well spoken and have gorgeous uniforms. All of our speci..." - Laura from United Arab Emirates
  • Facebook

    28/10/2015
    Emirates Palace Profile
    "so nice beautiful looking and nice place emirates" - Sidra Gill
  • Expedia

    17/09/2015
    Emirates Palace Profile
    "What an awesome place! We felt like a king and queen who happened to be staying at a very extravagant hotel. The staff were professional and exceptional, includ..." - Anusha from Toronto
  • Kempinski Medallia Survey

    10/08/2015
    Emirates Palace Profile
    "General guest comments: Sensational stay the amenities and staff were 7 star " Thank You Julian Schweikert for making this stay happen However the TV in our ro..." - Guest
  • Booking.com

    29/07/2015
    Emirates Palace Profile
    "Positive:We just came back from our third stay at Emirates Palace and as usual we had a lovely stay!!! Mr. Ibrahim’s extra ordinary service during the breakfast..." - Sajid from United Arab Emirates
  • Facebook

    21/06/2015
    Emirates Palace Profile
    "What an amazing hotel, a totally relaxing week spent, superb services" - Emma Louise Turpitt
  • Orbitz

    21/05/2015
    Emirates Palace Profile
    "We had amazing service from our butler and server at dinner. Our dinner on the beach was amazing with a beautiful backdrop. The Havana Club is a must visit whil..." - Daniel S. from Huntsville
  • Google

    20/04/2015
    Emirates Palace Profile
    "Awe striking..! Imensity of the walls, the halls, meter long carpets of the palace given as gifts to the royal family, the gardens. Incredible" - Tassilo Schwendtke
  • Facebook

    17/04/2015
    Emirates Palace Profile
    "This Palace is unique, you have to experience!" - Christina Latoschinski
  • Booking.com

    02/04/2015
    Emirates Palace Profile
    "Positive:Most comfortable bed amount all hotels we have stayed. Great outdoor pools. Staffs are very polite and helpful..
    Negative:Absolutely nothing!." - Joy from Australia
  • Booking.com

    27/03/2015
    Emirates Palace Profile
    "Positive:Almost everything.
    Negative:long walks between reception and room, but it is ok .. it is a palace ;)." - Booking.com User from United Arab Emirates
  • Booking.com

    28/12/2014
    Emirates Palace Profile
    "Positive: perfection in every single detail Amazing lobby, spacious luxury rooms, fantastic beach Top quality food in the restaurants as well as in room service..." - Hans from Germany
  • Booking.com

    20/12/2014
    Emirates Palace Profile
    "Positive: A-ma-zing:) if anybody can write negative comments it would be not fair. Location,design, staff, food everything was great.." - Mustafa from Turkey
  • Booking.com

    18/12/2014
    Emirates Palace Profile
    "Positive: Everything.
    Negative: Nothing's." - Jasem from United Arab Emirates
  • Booking.com

    16/12/2014
    Emirates Palace Profile
    "Positive: Swimming pools design the gold theme mosques staff.
    Negative: Nothing at all." - Sadiq from United Arab Emirates
  • Booking.com

    10/12/2014
    Emirates Palace Profile
    "Positive: The staff were out there to give you the extra mile ...nothing was too much bother , the room staff and Room service were the best I have ever come ac..." - Richard from United Arab Emirates
  • Booking.com

    29/11/2014
    Emirates Palace Profile
    "Positive: Food, service, facilities, staff, room, location, beach club...it's really hard to fault anything." - Damian from United Arab Emirates
  • Booking.com

    16/11/2014
    Emirates Palace Profile
    "Positive: Everything from check in, to the quality of the room, food service, staff and facilities was outstanding I couldn't have asked for them to change an..." - Richard from United Arab Emirates
  • Booking.com

    08/06/2014
    Emirates Palace Profile
    "Positive: Went for an overnight get away with the wife and kids. Kids pool was great and the 2 waterslides kept them busy. Fantastic service all round, everyone..." - Stephen from United Arab Emirates
  • Agoda

    04/06/2014
    Emirates Palace Profile
    "Positive: clean, wide rooms,friendly staff
    it is one of our beautiful and unforgettable experience.." - aravinda K. from Philippines
  • Agoda

    31/05/2014
    Emirates Palace Profile
    "Positive: Everything! The suite; the restaurant; the Butler service; the staff; the magnificent hotel design and deco. Everything.
    Simply stunning! Will defini..." - Asmaa M. from Morocco
  • Booking.com

    14/05/2014
    Emirates Palace Profile
    "Positive: Best hotel we have ever stayed at, whether you have a young family or you are looking for a relaxing holiday Emirates Palace has it all, really lookin..." - Karen from United Arab Emirates
  • Booking.com

    07/02/2014
    Emirates Palace Profile
    "Positive: Everything was excellent and even beyond our expectations. A lot of free amenities to enjoy on their beach, like free camel ride, kayak and snorkeling..." - Xingyuan from China
  • Booking.com

    17/11/2013
    Emirates Palace Profile
    "We loved everything about the place. The staff, the food, the luxury of the place, the share beauty of it. The swimming pools were a huge hit, loved riding the ..." - Patricia from New Zealand
  • Google

    01/10/2013
    Emirates Palace Profile
    "breath taking beautiful" - Vivian Wouters
  • Booking.com

    21/07/2013
    Emirates Palace Profile
    "as fisrt impact we were all stunned by the luxury and clenliness of the palace, and we found our selves as living in a dream we actually like every thing in the..." - Livio from United Arab Emirates
  • Booking.com

    19/07/2013
    Emirates Palace Profile
    "Everything about this hotel is great! The architecture, the exterior and interior designs exhibit flawless artistry, tradition and technology. We were marveled ..." - Dr from United Arab Emirates
  • Booking.com

    16/07/2013
    Emirates Palace Profile
    "A first class hot with very friendly staff. I highly recommend this hotel for its class, opulence. Our stay was worth every penny spent." - Olalekan from United Kingdom
  • Booking.com

    12/07/2013
    Emirates Palace Profile
    "luxurious décor, friendly yet professional service, pools, beach, all facilities, choice of restaurants, very comfortable bed, large bathroom, beautiful room." - Booking.com User from Australia
  • Booking.com

    21/06/2013
    Emirates Palace Profile
    "Everything! The particular beach was awesome! The hotel is like a real castle with gold everywhere. It's near the best shopping mall from Abu Dhabi and the staf..." - Bruno from Brazil
  • Booking.com

    09/06/2013
    Emirates Palace Profile
    "One word, AMAZING!! We only booked for one night and ended up staying for two, the family pool area with the water slides and lazy river is fantastic, my son is..." - Nicola from United Arab Emirates